West Orange Center
1556 MAGUIRE RD, Ocoee, FL 34761
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Reviews of West Orange Center in Ocoee, Florida
2.13
(15 reviews)
Facility
1.4
Staff
2.1
Food
2.1
Activities
1.9
Value
1.9
D dah
1
|
March 20, 2024
Mother came in infection free. Eight days later she had an aggressive bacterial and fungal infection. When I arrived she was in full body chills. Head nurse wanted to wait to talk to doctor and see how she does. I immediately insisted they call 911 or I would! Found out that if you are out of the facility for more than 12 hours it is an automatic discharge and they would lose her Humana benefits. So glad she is out of this place!
Should b Closed !
1
|
October 24, 2023
Left patient to die. Staff and Facility s/b Closed. Lack Nursing and Certainly Healing skills. Roaches prevailed thru-out Facility.
ecratticsr
2
|
September 17, 2023
The phone system is terrible. They should tell family members not to call after 5:00pm. I called 4 times after ten minutes a recording comes on and tell you to leave a message. You can't reach or get information on a love one. It took 4 calls back to back almost 40 minutes to get through. I started to have the police check if everything was ok.
MissKitty2
1
|
June 8, 2023
My family member has been in long term care for over a year at West Orange Center for Nursing & Healing. I tried to work with staff which is in constant turnover. The administrator NEVER interacts or RESPONDS to CONCERNS with/of families. The floors are sticky and litter under and around the bed and night stand. The toilets don't work and they have bedbugs and roaches in the rooms. My family member was treated horribly and neglected by the staff. He would call for help but be ignored. He ending up in the hospital five times due to falls this year (January-June). I FINALLY REFUSED TO DISCHARGE HIM FROM THE LAST HOSPITAL ADMISSION. The hospital worked to find another long term care bed for him. I would not wish my worst enemy be placed at this nursing home.
markx
2
|
May 1, 2022
Let me start with the COVID Ward. The entrance is horrible. There were red contaminated containers outside with stuff in them. The sidewalk in is a accident hazard. When I entered I saw a makeshift area sectioned off with a plastic wall. 10 days in that area was awful. The Communication among the staff is horrible. The general population rooms and area is less than desirable. It looks like the facility is old and appears to not have been upgraded since they opened. When discharged they just walked in and said patient is being discharged today. Good thing you came to visit today. Overall I would not recommend Ocoee Health & Rehabilitation.
Disgusted by the facility
1
|
January 19, 2022
It is a facility that has been around for awhile. Some of the condition of the rooms are due to age. This is understandable. BUT the filth outside the entrance to the COVID unit is a health hazard. There are many Bio-hazard red bins outside that were running over with garbage. I was told that entry to the COVID unit required gowns, gloves and N95 mask. None of these were offered. That was just a beginning of 10 days of hell. No communication (phones not answered) with nursing staff. Then the discharge was fumbled and patient was discharged to another nursing home instead of home and equipment was not correctly ordered. Staff I talked to was not competent to do the job she had.
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Services and Amenities of West Orange Center in Ocoee, Florida
General
- Resident Capacity: 120
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
2.0
About West Orange Center in Ocoee, Florida
West Orange Center is a Senior Living provider in Ocoee, Florida that offers residents Nursing Homes services. Contact West Orange Center for more details on services and rates.
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