I have had several friends and neighbors who have been at Timber Ridge for a variety of reasons, all with different needs and levels of care. The first thing I noticed was the cleanliness and the total lack of the ""medicine"" smell that is fairly common to these kinds of facilities.
The people who were cooperative and farly independent received generally very good care, although not without some problems. One patient had her headphones damaged because a caregiver threw them with considerable force. That incident was reported but the patient left before any action was taken. Another patient experienced multiple problems with the quality of care on the weekend. Other neighbors have experienced no problems at all and were very happy with their stay. In all cases, except 1 (the person with weekend care complaints), the stays were temporary, most involving physical therapy after hospitalizations.
One patient was not real cooperative which was partly his personality and partly the beginning stages of dimentia. Although he was there for therapy, he was kept so medicated that he was unable to do the therapy and therefore made no progress at all. At that point, I began to notice as I walked down the hall, that there were multple patients who slept all the time and I couldn't help but wonder why. My neighbor made absolutely no progress until he was removed from Timber Ridge and removed from the medication he was under.
For the most part, staff were all very caring, but there were a couple of observed occasions with the belligerent neighbor who was moved to another facility that involved pushing him into bed in spite of the fact that he had asked not to be pushed. None of those kinds of actions were observed with more cooperative patients.
To a person, all friends and neighbors have complained about the food.
The best care at Timber Ridge is gotten by those people who are there temporarily and who are very cooperatve and still pretty independent.