Reviews of Wingate at Norton
Carol104982250 January 24, 2015
I am a friend or relative of a resident
Epoch seems to be very nice. They have taken care of everything. I get to visit him often in their facility right in the building next to him where I am able to stay. Everything seems to be fine. He gets to be taken care of like his bed getting changed and things like that. Anytime he calls for the nurse, it seems like he gets service. He can't walk, so he has to be helped to the bathroom. He does get there, and so far I don't really have any problems. I'll be joining in to the adjoining facility where I can stay. It is not in the nursing home. The whole parking lot has a building where families can stay, and he is on the nursing home part. So I can get to walk back and forth to see him all the time which is very nice.
We appreciate you making the time to share some of the positive experiences you've had with our community. In addition to providing the best care for our residents, we always try and make families feel welcome and invited in to our community. Thank you again.
Margaret31 December 24, 2013
I visited this facility
EPOCH Assisted Living of Norton was nice; however, this facility didn't compare to this other facility that I liked. It also didn't have a pool. They were in the process of remodeling and repainting, but they implied that come June the rent was going to go up. They did talk about programs or activities they have there but they didn't have the therapy or exercises that another facility had. The people were nice but the place just turned me off. Their rooms and suites were not as big as the other facility. They were nice but they weren't appealing to me.
Thank you for taking the time to post a review of our community and for giving us four stars! We always work to improve the environment and services we offer, so the perspective of potential residents is valuable and we take them very seriously.
We appreciate your compliments for our staff, however it sounds like there is another community more appealing to your needs at this time. More than ever, individuals have choices for senior living, and we respect that sometimes what we offer may not meet an individual’s needs. Every day, our experienced team strives to deliver outstanding service and help build a community that is engaging, welcoming and always improving. We wish you success with this important decision and finding the community to best meet your needs. We welcome you to call us if you ever have additional questions or would like to visit again.
Jospeh February 17, 2012
I am a friend or relative of a resident
Epoc Nursing home was a fantastic facility. My grandmother went there for rehab after hip surgery and stayed when she couldn't go home. The staff was always friendly and provided constant feedback of how my grandmother was feeling. They would sit with her and her stories of Italy. It helped my grandmother get use to living there. The staff truly cared for my grandmother. When my grandmother had roommate who was very negative and depressed her, the staff saw this and imminently changed her room. It was all very appreciated. The facility was also very well maintained. And there were lots of activities for the residents to do including community outreach programs (like the local honor societies would come and spend time with the residents)
Park3 May 26, 2011
Friend or relative of resident
The facilities and amenities of the site are excellent. The facilities and apartments are spacious, clean, and well-maintained. In terms of the amenities, there are plenty of activities for diverse interests. You could be busy all the time if you were interested in doing so. In many ways it seemed like a nice community developed amongst the residents. There is even a cocktail hour every night. I have mixed impressions of the staff. The front desk, housekeeping, and personal care staff were great. My father-in-law's only consistent complaint was about the dining staff. He felt that they were impatient and not overly accommodating. I would say that in my experience the administration was not always helpful or completely honest. Money is their primary interest, not necessarily client care.
About Wingate at Norton
Wingate at Norton is a nursing home in Norton, MA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Wingate at Norton
- Beauty/Barber shop
- Skilled nursing
- Physical therapy
- Diet extra: Three Nutritious Meals a Day Plus Snacks Planned by a Registered Dietitian
- We offer respite care (short term stays)
Location of Wingate at Norton
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