Elderwood Assisted Living at Wheatfield
2600 Niagara Falls Boulevard,
Niagara Falls, New York 14304
3.8
(11 reviews)
$3,886
7264 NASH ROAD, North Tonawanda, NY 14120
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Elderwood Assisted Living at Wheatfield
2600 Niagara Falls Boulevard,
Niagara Falls, New York 14304
3.8
(11 reviews)
$3,886
2.25
(12 reviews)
Facility
2.3
Staff
2.2
Food
2.0
Activities
1.8
Value
2.3
jonjtraver
1
|
August 27, 2023
I went to this facility today to visit a friend and was absolutely disgusted by what I saw. Patients are left for hours unattended, half of the staff was outside smoking and playing around on their phones, the supervisor was rude and had multiple excuses as to why things couldn't be done, and so on. This is a sorry excuse for a rehabilitation facility and I feel that the state needs to step in immediately.
TonTon72
1
|
August 20, 2023
This facility is short staffed. The personal care is horrific. I am completely devastated by the neglect. Hire some staff and pay them accordingly!!!!!! Northgate is definitely not hesitant to send an enormous bill to the family. The State Department of Health needs to be called to check up on the care of the paients unexpectedly!!!!! I am so upset about the neglect on their so called "rehab" unit I could cry.
aides
1
|
August 13, 2022
THe place should be shut down my mom is there for rehab and she rings for the bathroom and she has to wait 2to 3 hours and just today when we left at 130 we told the nurse she wanted apain pill and at 500 she called us they still did not give it to her they treat the people bad food is always cold . where the hell is the state that they let this go on, just this week they had 3 deaths and you can here people laughing about it they have 2 rooms to one bathroom and they all use the same raised seat over the toilet and i have to go in and clean it before my mom uses it and the nurses and the aides wear the same glove and masks in every room i have never seen any one of them wash there hands if you are putting your love one in a rehabb ornursing home look some place else this place is dirty and the staff are mean and rude
Dane Knox
1
|
July 22, 2021
My mom died there in the past year. She was neglected in every way during the pandemic. Her room was filthy and there was never any staff to help, especially at night. She was left in bed in filth and developed sores. She. like most others there, contracted covid. The place was swarming with it....not sure if the place was just plain dirty or the staff was just that irresponsible. I would never recommend anyone go there. Its a 1 star facility at best.....more like zero stars.
A3wEdEr
1
|
December 16, 2020
Patient privacy and confidentiality breach with respect to billing practices, human errors in sending a bill to an incorrect address. Lack of accountability
D.J.S
5
|
February 19, 2020
northgate is everything you would be looking for in a nursing home... great staff and lots to do...
Health
5.0
Overall
4.0
Quality
3.0
Staff
1.0
Welcome to The McGuire Group’s family-owned Northgate Health Care Facility located in North Tonawanda, NY. Since 1981, we have been committed to pioneering and integrating progressive programs and services that include inpatient and outpatient rehabilitation, skilled nursing care, memory care, palliative care and respite/short-term care. This commitment has resulted in our facility continuously receiving outstanding 5-star ratings from the federal government, which rates every facility in the country. In addition, for the past five years, the NY State Department of Health has issued a Nursing Home Quality Initiative that evaluates nearly 600 nursing homes in the state based on quality performance. Northgate is among an elite list of facilities state-wide that has achieved the top quintile status for 5 out of 5 years, with The McGuire Group being the only multi-facility provider in the state to have achieved this milestone. Our staff welcomes you to complete an online admission application and make an appointment for a personal tour. Thank you for your interest in Northgate.
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