Heritage Manor-normal

I volunteered in the Alzheimer's wing of this facility for approximately one year. I was incredibly impressed with the care, compassion, and professionalism displayed by almost everyone I interacted with. Not only did the nurses seem to know the names of every resident in the whole facility, but the janitors and other staff seemed to as well. I spent my time there providing social companionship to the residents so I was able to get a first-hand look at their emotional well-being and state of mind. Despite the incredibly difficult mental and physical challenges, all of the residents seemed comfortable, well-adjusted, and content. And, furthermore, whenever a resident was upset about something, however big or small, there was always someone on hand to devote their full attention to the problem. The environment is warm and inviting and the planned activities are stimulating without being patronizing. One word to the wise for those who might be considering the facility for a loved-one --- many of the activities and events are based in the Christian faith. So, as I can remember from one Jewish resident named Sam, that can cause a feeling of disassociation for those of different faiths. All things considered though, Heritage Manor is a place that I would feel blessed to spend my elder years.