Reviews of Two Rivers Healthcare - Neuse Campus
September 07, 2013
I am a friend or relative of resident
My husband was recently a resident at this facility, and our experience had a lot to be desired. Some of the staff are helpful, kind, considerate, and compassionate, and some are obviously there for a pay check only. The CNA's seem to be more professional than some of the nursing staff. Staff need to improve on responding to residents when they hit the call button as this means they ned something or may be in distress. Nurses need to pay more attention to the details of residents medication. If a resident or family member is not able to question what is being given, there are occasions where the wrong meds are given or the correct meds are not given. This can cause short term, long term or even fatal results for the resident. Some of the nurses just don't seem to be that knowledgeable or patient friendly. Social skills, people skills seem to be lacking with some staff.
March 10, 2012
I visited this facility
They don't take up the food trays on in a timely manner, I noticed that some of the residents are also not fed in a timely manner, nor do they make sure that they are properly cared for! One lady after being informed that my day may need to be feed to make sure that he eats stated that they were not going to do that! Really????????
Features of Two Rivers Healthcare - Neuse Campus
Medicare (ratings last updated: 03/01/18)
- Medicare Provider Number: 345357
- Ownership Type: For Profit Corporation
- Date Certified: 02/01/2018
- Resident Capacity: 110
About Two Rivers Healthcare - Neuse Campus
Two Rivers Healthcare - Neuse Campus is a nursing home in New Bern, NC that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Two Rivers Healthcare - Neuse Campus