Care One at New Bedford
221 Fitzgerald Drive, New Bedford, MA 02745
2.7
(10 reviews)
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Reviews of Care One at New Bedford in New Bedford, Massachusetts
2.7
(10 reviews)
Facility
3.2
Staff
3.0
Food
3.0
Activities
2.8
Value
3.4
Eveacms
1
|
November 15, 2023
Giving it just one star, but it should really be a zero!!!! I have been going to Care One in New Bedford now for quite sometime, visiting a loved one !!! When I leave there I’m so frustrated with the staff there, getting their attention to accommodate the resident, whether it be assisting to the bathroom, or putting the resident back to bed, it takes forever for them to respond!! The food is always coming out late, and nine out of 10 times I wouldn’t give that food to my dog! When you walk in the place, smells like urine, the floors look like they’ve never been washed your feet actually stick to the floor, the waste baskets in the in the residents room are always overflowing! The staff does not even interact with the resident!!!It just breaks my heart every time I go there. Very uncaring facility!!!! Housekeeping is terrible, food is terrible, staff is awful, with the exception of one or two CNAs!!!!
Krissy1272
5
|
September 6, 2023
I recently had the occasion to visit a dear friend's dad at Care-One New Bedford and I was truly impressed with the caring atmosphere which was evident with nursing, therapy and dietary staff. My friend's dad had the misfortune of falling and hurting his back but that wasn't a problem for the nursing and therapy staff. They took care of his pain, got him a specialty chair and mattress and got him on his feet again. The building was clean and I didn't detect any foul odors...as a matter of fact, the pleasant smells of food cooking were noticeable. I hope that me or my family does not need nursing care but if we do, we would surely pick Care-One in New Bedford.
Provider Response
dbot
5
|
August 28, 2022
My relative has been at Care One for approximately 3 months. They have mid stage dementia and the decision was a tough one but the right one. The staff has been top notch 99% of the time. The nurses are proactive and attentive. While they are still suffering from Covid staffing shortages these nurses and CNAs often pull double shifts with the same professionalism at hour 1 or hour 15 of their shift. The facility is almost always spotless unless right after mealtime. Crumbles happen. The rooms are throughly cleaned on a daily basis even empty beds are cleaned on a daily basis. Feel safe choosing this facility if needed. I have observed the staff give the same high quality care to residents who have zero visitors just like residents who have daily visitors. The rooms are bright and average size. The maintenance dept will gladly address any questions pertaining to a given room.The food appears to be good with several alternate options if your loved one is picky. They cater to dietary issues including gluten free. The activities dept has several scheduled activities daily and 3-4 times a month bring in live music.
msbella51
1
|
February 6, 2022
My mom fell so they took her to er. She had covid. She never left her room. Someone staff gave it to her!
Bill Murphy
5
|
April 28, 2021
I have been to CareOne New Bedford twice for short term rehab and could not be happier. Both times I stayed 2 weeks, once after a hospital stay. The rehab is amazing!! I didn't think I was ever going to get my strength and independence back but I did! The staff is friendly, happy, caring and professional and even the food was great! The building itself is clean and bright, so clean. I would definitely recommend this place to anyone in need of rehab.
PROG
1
|
March 27, 2020
Do not place your loved ones here if they are not fully capable of advocating for themselves. My father was placed there and has some confusion. I, as his HCP, attempted to keep up on his care needs. The communication was spotty. Information I needed to make plans for his discharge was not provided in its entirety. This miscommunication resulted in additional cost to my family. My request for medical records (all the records) was made difficult and they were never provided (as is required in a timely manner by HIPPA). It’s difficult enough to care for loved ones without these issues. Communication is they key to a positive outcome for your loved ones.
What you can do with Caring
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
4.0
About Care One at New Bedford in New Bedford, Massachusetts
Care One at New Bedford is a Senior Living provider in New Bedford, Massachusetts that offers residents Nursing Homes services. Contact Care One at New Bedford for more details on services and rates.
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