Kindred Transitional Care and Rehabilitation - Greenbriar
55 Harris Road, Nashua, NH 03062
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Reviews of Kindred Transitional Care and Rehabilitation - Greenbriar in Nashua, New Hampshire
2.38
(18 reviews)
Facility
2.0
Staff
2.7
Food
3.3
Activities
2.0
Value
2.3
samiedj
1
|
August 18, 2020
The rooms are dirty. The equipment is very up to date for 1950. The beds are very uncomfortable. When I arrived I needed to use the bathroom. First the light bulb had blown out. Second. Someone had used the toilet and it had not been flushed. The nurses are terribly under staffed. I was there for 5 days. I was suppose to receive physical therapy twice a day. I received it 2 times total. The food is edible. That’s the best I can say about it. I needed an air mattress on the bed as the workings of the mechanical bed were pressing on my surgery. They found one. It was an old air mattress with a motor to blow it up and the motor had to run constantly. Loud enough that I couldn’t sleep at night. Please stay far far away from this place.
thunderbuddy
4
|
April 6, 2019
Clean facility, professional staff. Affordable option for adequate care.
bcj2514
1
|
December 26, 2017
my father lived in this facility for a few months. on multiple occasions he was hospitalized due to infections, lack of assistance in part of those who work there, etc. they not once called my mother or i to tell us he was hospitalized. he had blood transfusions without us being told, he was sent to hospitals without his cell phone and without any of his clothing without us even being told. many times he hit his button calling a nurse because he had to go to the bathroom, but unfortunately the “care takers” do not show up for minutes after the button is hit so he had to do it himself. 2 times that he had to help himself, he unfortunately fell and hurt himself. one of these times he ripped his drainage tube out of his recently amputated leg and was driven to the hospital for surgery without our awareness. just a few days ago he had a stroke and was rushed to the hospital due to too much potassium and lost his memory. he cannot speak or move and does not remember his family or friends. he cannot even eat by himself. we were not called not even once to learn that he had a stroke. we found out days after, from a family friend who unfortunately went to visit him and learned he was hospitalized. his brain is bleeding. the people at this facility don’t care. the food is terrible. residents are mistreated and not cared for properly. my father is unable to do anything, his wellness has declined. not to mention that the rooms are incredibly dirty and frankly unlivable. do not send your loved ones here if you truly care about them.
onewhowontreturn
1
|
August 17, 2017
this facility needs to be on the radar of the state, nursing review board for compentecy, under staffed, dirty, md refusal for services, medication mismanagement, 45 min on average for staff response. I wouldn't send my dog here!
Provider Response
the bookworm
1
|
July 2, 2017
My mother was at Kindred/Greenbriar for about 2 months and in that time she got progressively worse. There wasn't enough nursing staff and what staff was there, about half didn't care about the patients and a handful actively talked about "problem patients" in the hearing of other patients. One wing was closed because of the lack of nursing staff. Her therapy sessions would be cut short; she'd go for a 30 minute session and only get 15 minutes or go for an hour session and only get 40 minutes. The food was horrible; the chicken and fish was often served dry, potatoes would be raw, pork would be over cooked, or the food would be served cold. She would often be left without a call button; once she was on the commode for 40 min without a call button. It would take the nursing staff 20+ minutes to answer her call light when she did have her button. And she was sent home with a prescription (antibiotic, liquid form) that couldn't be immediately filled; the earliest any local pharmacy could do was 2 days later. Do not go to Greenbriar, they are not the same facility they were 5 years ago.
Provider Response
place needs shut down
1
|
March 9, 2017
The administration part of Greenbriar is awful they never returned your phone calls Pay It Forward gets misplaced or lost they're always too busy we'll get back to you and never do the whole place needs revamp from the top level down they're out to make money not patients needs worst place I've ever been at
Provider Response
Hello, I appreciate you sharing your concerns with us, we take them very seriously. I've passed along your review to our district administration for follow up and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. Please send your contact information to experience@kindred.com Providing your contact information will help expedite our communication and protect your privacy. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy S, Manager, Kindred Healthcare
Orion Duran
1
|
February 10, 2017
Nurse to patient ratio is low to the point it's not safe. Kindred doesn't pay their staff enough thats why they can't keep people. The nurses here are very nice the Licensed Nurses Assistants are some of the nicest. In fact they are the one's you see the most of. My room was dusty I've watched housekeeping while they clean they just clean around the sink, sweep the floor and sometimes mop and thats it. The food at Greenbriar is the worst, the vegetables are boiled to the point that all the nutrients have been boiled away. Had a Chicken patty the other night, tasted like it was a frozen Supermarket type, nothing appears to be made in house, dinner is served at 4:30 in the afternoon so your hungry again at 9:00 PM. No snacks are offered durning the course of the day so if you're a diabetic you blood sugar is all over the map. Staff needs more training, I had a picc line put in so they can administer I.V's and draw blood more easily This morning a nurse came in to take blood I asked her why she wasn't using the picc line she said, "No one here is certified to due that.". KINDRED WAKE UP. a patient expects their nurses to be trained and trained well. Overall , Greenbrier is not the place to go, but it's not the staffs fault it's the managements fault.
Provider Response
Hello, thank you for sharing your experiences with us. Please know we take your concerns very seriously. I've passed along your review to our regional administration for follow up and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. For your privacy and in order to address your concern in a timely manner, please send your contact information to Kindred. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy Sautter, Manager, Kindred Healthcare
Sjohnston
1
|
January 14, 2017
I have a family member who was at Greenbrier Kindred in Nashua, NH. The first night he arrived we were there, His room was dirty and still is, dust and cob webs all over, and the room smelled. House keeping had come in the day after and all they did was wipe down the sink and bathroom and took out the trash. I THOUGHT A PLACE LIKE THIS IS SUPPOSE TO BE SANITARY????????? IT'S NOT BY NO MEANS!!!! He's had wait for more than 45 minutes to an hours for a nurse to come to his room, when his rings the bell. The windows were not closed properly and locked. Any resident there could and if they did could get out the windows. The food the served is awful. One evening we were leaving there was a gentleman in the lobby unattended standing without his walker and when I walked past him he yelled at me thinking I was a nurse and when the nurse approached him, she said his name and I thought she was rude about it. He tossed his walker away. She whisked him away.
What you can do with Caring
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
2.0
About Kindred Transitional Care and Rehabilitation - Greenbriar in Nashua, New Hampshire
We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.
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