Arden Courts of Lely Palms
6125 Rattlesnake Hammock Rd, Naples, FL 34113
(800) 558-0653
Verified Partner
4.5
(16 reviews)
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Reviews of Arden Courts of Lely Palms in Naples, Florida
investnaples
5
|
June 14, 2021
I relocated my mother to Arden Courts after an awful experience at another care facility. The transition took place during COVID and between my previous experience and COVID restrictions, I braced for another unpleasant experience. However, that wasn't the case at all. The staff at Arden Courts, in addition to providing exemplary care, rose to the challenge of COVID. Visitations, albeit on the front porch, were scheduled and coordinated most efficiently, and with visitors not allowed, staff members assumed the entertainment role to keep residents occupied. In a day and age when customer service has taken a back seat, the staff at Arden Courts has gone above and beyond to care for its residents. Peace of mind is knowing that staff genuinely cares. It's great to see my mother smile again.
Provider Response
Lisa
2
|
March 7, 2021
My father was at ManorCare Health Services at Lely Palms in Naples for rehab. Our overall experience with them was crappy -- it was not good. I would say that my biggest complaint was that it was very difficult to get a hold of one particular social worker for, I think, everyone that was there. I would also not get return calls or e-mails. It was extremely difficult to communicate with them, and they're not responsive. My father was bedridden, so it was pretty hard for him to say anything about the services, but he left there with pressure sores and a really bad rash from not being changed enough. I just don't think it's a very clean place. When we visited, his wheelchair was kind of dirty. They have gotten him back to the hospital a couple of times when he needed, but at the end, they were not making sure he was hydrated, and he ended up being transported to a doctor for a near kidney failure. The doctor said he just needed to be hydrated when they got him to the hospital, and he was able to recover. They were ready to put him in hospice. I called the doctor when he had his appointment and he said he's not going back there, that we need to put him in a hospital, and we need to figure something else out. Our problem was he kept testing positive for COVID. We actually brought him home and paid a lot for in-home care because we didn't want him to go back there.
Provider Response
dennismcall
5
|
July 21, 2020
During this time of unprecedented stress our loved ones living at Arden Courts Lely are receiving the utmost and protective care available. It is reassuring to know they are in loving capable hands - we all look forward when we can all be together again.
Provider Response
Salli83
5
|
March 21, 2020
Arden Courts has the best Activity program from all the other facilities I visited. They also have the best large opened beautifully landscaped and safest courtyard with huge walking paths. The courtyard is secured and the residents get to come and go in this courtyard as they please. The staff were very friendly and caring. The residents were in programming and I saw staff doing activities with some residents one on one. This place was very clean and they have very happy residents.
Provider Response
Ken Noel
5
|
August 10, 2019
It is with a great deal of pleasure and pride that I recommend Arden Courts as one of, if not the best Memory Care facility in Naples Florida area. Arden Courts is well established, with mNy long term employees starting with Kylie M, a very qualified Executive Director. The facility is blessed with lower than normal employee turnover. The staff and caregivers are experienced and highly motivated. Arden Courts has all the basic necessary requirements for a successful health care facility. They have an excellent healthy menu and the meals are well presented. The facility is clean, well furnished and well maintained. The medical care is also excellent. The diverse Activity Program is a highlight of Arden Courts. Well planned activities are on going each day. Outside quality entrainment is brought in weekly and is very well received by residents. The most popular on house activities involve strong resident participation. Group singing, dancing, Bingo, craft work and other games are enjoyed by all. Most activities require some physical and or mental energy which makes for a lot of fun. Most important however, is the unique attitude possessed by the staff and caregivers. They are compassionate with a strong desire to help others and provide personal attention when necessary. In my opinion that is what makes Arden Courts special! my wife has been a resident of Arden Courts for nineteen months. She frequently says “if you have to be sick, this is a great place to be! Ken Noel
Provider Response
IA
5
|
May 31, 2019
I am caretaker for my husband who is 87. I am 81. He has Short Term Memory loss from treatment for prostate cancer. We both need support and help. Arden Courts wad my choice of facility. They offer different services Respite, and residency and daycare services to help,him adjust to the facility. He started with three days a week 9-4. The activities at Arden Courts and the trained enthusiastic staff have changed our life. Physical strength, alertness, engagement have made my husband stronger in many ways. The daily activities include chair yoga, singing, trivia-questions and answers, art projects, musicicians piano, volin, guitar, dance and bus outings. The daily program at Arden Courts is a pleasure to recommend and praise. Thank you Arden Court! I the turlte. IA
Provider Response
What you can do with Caring
Costs for Arden Courts of Lely Palms in Naples, Florida
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,600
Starting Price
Services and Amenities of Arden Courts of Lely Palms in Naples, Florida
Costs
- All Inclusive Rent
- Fee Structure Extra: Entry fee cost : $2500
Room and housing options
- Companion Suites: yes
- Studio Apartments
Dining options
- Dining Room Shared Meals
Medicare
Health
3.0
Overall
3.0
Quality
3.0
Staff
4.0
About Arden Courts of Lely Palms in Naples, Florida
Memory Care is All We Do
We recognize that our residents have their own individual routines and interests, capabilities and needs. We set out to accommodate their individuality beginning with an assessment by one of our professional staff members. Working with you, we develop an individualized care plan which is regularly adjusted to meet any changes in your loved one’s routine or condition.
Arden Courts was specially designed not only to be safe and secure, but to instill a sense of home that enables our residents to remain as independent as possible.
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