Cypress Cove Care Center
200 Alabama Ave, Muscle Shoals, AL 35661
3
(8 reviews)
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Reviews of Cypress Cove Care Center in Muscle Shoals, Alabama
3
(8 reviews)
Facility
4.0
Staff
5.0
Value
3.0
Reviewer#RD080122m
4
|
September 16, 2022
Cypress Cove Care Center is closer to our home. It's a nice facility. It seems like they take care of the patients. It's clean and kept up nicely. My mother-in-law is in rehab there now. The staff seems nice and caring. She seems to like them. To me, from what I've seen, the food looks good. But she's kind of a picky eater, and she doesn't eat a lot. Right now, my mother-in-law is in rehab, so she is not able to do anything, but they take them out to the mall, they have games to play there, they have a movie night where they go into the dining room, and they have movies and have popcorn, stuff like that. It seems like they have different activities that they do. They have a salon. They have a lady that comes in twice a week, and they get their hair cut or put a conditioner in. My mother-in-law is supposed to get a haircut last Wednesday, but the lady didn't come.
tsmith0379
1
|
November 18, 2021
My mother was in this place for less than a week for therapy after getting out of the hospital, she was not sick just needed her strength back in her legs that's it!! Several times the room was nasty and she wasn't cleaned!! We visited her on Saturday she was fine therapy said Thursday and Friday she was good and at 5:04 Sunday morning they called to say she died!!! At 4am she spilled some water so they said they had to change her and her bedding which means they got done walked out the room and back in and suddenly she had died???? We don't know what happened they put on death certificate she died from dementia!! NO SHE DID NOT!!! WE just wish we had never let them send her there now my mother is gone and we don't know how or why!!! Wouldn't send my dog to this place!!!
HeatherY65
5
|
June 17, 2017
My mother was a patient in the rehab of this facility maybe a month and a half ago. They've really turned it around in the past few years with new staffing. (My mom had been here before for hip replacement therapy). The food could use some work. And I wish they weren't so short staffed. But the workers who did work were great. We had the best aides in the building. If I remember right, their names were Jennifer and Jodi. They both catered to us promptly and efficiently. They were always so nice. Every little need, from a cup of ice, to hugging us goodbye...it was no issue! I would DEFINITELY send another family member here! Who knows? I might just admit myself one day. Get as spoiled as my mom was!!
Tellingitstraight
1
|
July 30, 2016
Mom mother was a resident her and this was the worst experience ever. They OFTEN left her unclean after she used the bathroom on herself since she was bed ridden. Upon on visit she had stated she hadn't been changed since the morning before (approx 36hours) her clothing, was soaks completely from head to toe, and her bed sheets and blankets were so soaked it was dripping onto the floor. They often neglected to give her her medications when nended. Some of the nurses and nurse techs curse at the patients. All around I suggest avoiding this place.
Larlohall
2
|
August 9, 2015
While I was there as a residence in the fall of 2014, this facility was very poorly maintained and had health issues. The floors were not kept clean...There was dead bugs behind the window blinds that had been there for what looked like years; windows were so dirty that you could hardly see through them. It was hard to get a nurse after the first shift everyday...I was neglected many times while I needed assistance or needed my medications; especially on the weekends and after the first shift weekdays. Sometimes the nurse would not give me my medications at all on the second shift; although I sent an aid to tell her I hadn't had my medications yet. I spent numerous days without a bed change...If I asked for one they would make it up without changing the sheets, etc, If i was looking for a nursing home or a rehabilitation center; then I would pass this place up. I had to go there since there was no other rooms available in the area, when I had my hip surgery. i will say that the physical therapy was good and very effective...Other than that there wasn't much to be thankful for there!
Alan 1
3
|
November 20, 2012
I was in Cypress Cove Care for 21 days. The service and everything else was good. The dining room is nice, but the food isn't. I had two other roommates and we share one bathroom. They didn't have a bus or any vehicle to take me to the doctor.
What you can do with Caring
Medicare
Health
4.0
Overall
4.0
Quality
3.0
Staff
4.0
About Cypress Cove Care Center in Muscle Shoals, Alabama
Cypress Cove Care Center is a Senior Living provider in Muscle Shoals, Alabama that offers residents Nursing Homes services. Contact Cypress Cove Care Center for more details on services and rates.
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