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Willamette View

12705 South East River Road, Portland, OR 97222

(800) 558-0653 (Call a Family Advisor)

4.42

(14 reviews)

Offers Memory Care, Continuing Care Communities, Nursing Homes, Assisted Living, and Independent Living

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Reviews of Willamette View in Portland, Oregon

4.42

(14 reviews)

  • Facility

    4.8

  • Staff

    5.0

  • Food

    4.2

  • Activities

    5.0

  • Value

    4.0

Loralee

4

December 25, 2022

I visited this facility

The apartments that Willamette View offered had a beautiful view of the Willamette River. They have more activities. They have a good physical therapy group and they offer quite a lot of parking for people who have their own cars. They just weren't quite as friendly, but the facilities were beautiful and well-maintained.

Reviewer#as0913

4

October 9, 2022

I visited this facility

The Willamette View is very nice, but it's across the river and not very accessible to me. We toured there and we even ate there. We saw the independent living but they also have other levels of care options. The food wasn't quite as good as the other place I toured, but it's still quite good, I had their fish and chips. The appearance of the facility was very nice, and it's on the river, but it's in the middle of nowhere. They have walking paths along the river, they have a beauty salon, and a pool, they have workshops like a woodworking shop, they have a craft room, and they have a place where you can watch movies. It's a little city all in itself and you can go from one building to the other underground, so you don't have to go out in the weather. And it's got very, very nice facilities, it's just that to me, it's in the wrong place.

LDR

4

June 8, 2020

I am/was a resident of this facility

Willamette View Review *** My wife wanted to move to a CCRC because Alzheimer’s runs in her family. We investigated all the CCRCs in Portland, Bend, and Boise. WV is as good as any, better than most. We moved in at the very beginning of the pandemic crisis, which WV has handled very well. Overall, the staff is friendly, competent, well-trained and well-managed. The long-time residents I’ve talked with are happy with it. However, there are a number of things I wish I had known before I agreed to move into any CCRC. 1. “Independent living.” The management staff is paternalistic, with pre-conceived ideas about aging, and they simply don’t listen. They assume “old people” no longer care about things like quality, taste, and food. The hardwood floors we were promised are fake wood, accordion blinds were installed instead of the venetian blinds I explicitly requested. (I told them I’m claustrophobic and need to see outside; they didn’t hear that either.) 2. Food: From the sales brochures and resident guidelines: “Willamette View offers all Independent Living residents a flexible, decreasing-balance dining program...” (italics added). After we paid a non-refundable $50k down payment I learned that the meal plan, $700 per month for a couple, is not “offered,” it is required. You are not allowed to say “no thanks.” My wife and I are both gourmet cooks; food and entertaining are central to our life-style, and quality matters. (Also, I’m coeliac and I can eat less than half of what’s on a typical menu.) The WV dining rooms are as good as any CCRC we visited – but it is institutional food; foodies will not be happy with the overcooked meat and soggy vegetables. If food doesn’t matter to you or you’re seriously tired of cooking, you won’t care about this. It matters a lot to us. 3. “Low-ball” marketing: The quoted monthly “condo fee” does not mention a lot of hidden add-ons (and substitutions like fake wood.) You pay property taxes (on a home you don’t own – you pay the taxes but WV keeps the inflation increase), you pay for meals whether you want them or not, and you pay for any internet beyond the cumbersome “guest” wifi. (You have to go through the “agreement” page every time you sign on.) You even pay for a parking space. The total out-of-pocket cost is more than $10,000 per year higher than the price list we were given. (If you eventually need memory care or extended intensive care, you’ll also pay extra for that.) 4. Legal: The contract is written to give WV all the high cards. You pay enough up front to purchase outright a very comfortable home in much nicer close-in Portland neighborhoods – but you have no equity and you waive all legal rights. The contract includes an agreement for arbitration – you can’t sue. If things deteriorate and WV goes bankrupt, your claim is at the bottom of the list, after contractors, suppliers, lenders, everyone. You will be left with nothing. We investigated all the options for end of life care. None are very attractive. We could not find any place in the Northwest where you can buy your unit, have title to it, and if you decide you want to move sell it for the current (inflation-appreciated) value so you can afford to buy a different home elsewhere. Once you give them your money, you’d better be happy with the decision, because you’re trapped. WV, like other CCRCs, offers a “refundable” option for 25 or 30% more money – when you die or leave you get back 80% of what you paid (not the current market value) – after even 10 years of inflation that is going to be worth maybe 40% of current home prices. It doesn’t pencil out – it is not equity, and if you get disenchanted with “retirement living,” you’re not going to have enough for more than a down payment on a decent home. A CCRC is the best of a bad set of choices, the supply is way short of the need, and WV is as good as any of them. Most of the residents are happy with it. There is an advantage to moving in before your situation is desperate, and for many people, like my wife, the advantages outweigh the disadvantages. For me it’s at best a toss-up: I feel I was “low-balled” into a commitment I would not have made if I’d had complete information. If you are looking into retirement living, insist on seeing the contract at the outset, don’t trust words like “offer” and “independent,” and don’t believe any promises until you get them in writing. Before you make any commitment, even the “waiting list fee,” insist on a signed statement of the total buy-in and monthly costs to you, including everything, and a full copy of the rules; read it all and think about it carefully before going any further. Bottom line: It works well for many people, and people will say it’s better to move in sooner than later. Don’t believe them. It’s better to move in when, and only when, you either need some level of care or you are ready to give up your former lifestyle entirely and adopt the CCRC lifestyle – on their terms, including the institutional food. Move in too soon, and you may find you gave up more than you intended to give up, sooner than you needed to give it up.

Janice

5

March 12, 2019

I am a friend or relative of a current/past resident

My parents are in Willamette View memory care section. They are excellent. They care for people who are very mobile and very independent all the way up to end-of-life care. Even though my parents are in the memory care area, they have access to the arts center, the library, and the restaurants, as long as a family member takes them. They have concerts and lots of different things. It's just very expensive.

A Visitor

5

March 19, 2018

I visited this facility

Willamette View was a very nice facility, but I can't afford it. There were three different sizes of rooms, which were nice, but the small one was way too small. I had lunch in the dining room area, and it was average, but it's a beautiful facility, one of the nicest along River Road down there. They had clubs, plays, and musicals.

Putli53

2

October 26, 2015

I am a friend or relative of resident

My sister was a resident of the Willamette View Health center for several months before her death. She had enjoyed living in the independent level (Manor) for six years before her move to the Health Center. We were impressed with the Manor staff and were hoping for a similar quality of care in the Health Center but were disappointed, especially with the lack of licensed or registered nurses. The Health Center has 4 'units' or neighborhoods, each with about 15 residents. On day shifts, there is a Registered Nurse on duty but she is in charge of two units and also has managerial responsibilities, so has little time doing direct nursing care or assessment. Frequently the nurses on duty were from a temp agency and not familiar with the residents. On some evening shifts, an LPN is present but has to divide her time between two units. During some evening shifts and most night shifts, it was not unusual to have only nurse’s aides on duty – no LPNs or RNs. Medications (including narcotics such as morphine) were usually administered by nurse’s aides. In the last weeks of my sister's life, she often needed her scheduled medication to be ‘held’ (not given) due to risk of oversedation. This is a nursing decision which nurse’s aides are not trained for. In the last week of my sister’s life she was not fully conscious and her level of conciousness was decreasing daily. She was being given sips of water and liquid morphine but as her level of conciousness deepened I noticed that she began to aspirate on any liquid and was showing symptoms of pneumonia. She needed a nursing assessment to be made about whether to continue medication and in what form to give it. However that evening there were no nurses on duty - only nurse’s aides. As an RN, I was surprised at the lack of nursing presence on the units. Often the nurse’s aides seemed to lack the leadership and direction that would typically come from an LPN or RN in charge. In the evening or night they would spend quite a bit of time sitting, chatting together or on their phones. My recommendation would be to hire more LPNs with training or experience in geriatric and end-of-life care and replace one nurses aide on each shift with an LPN, so that every shift there is a licensed nurse to give medications, do assessment, make nursing diagnoses and decisions, and give leadership and direction to the nurses aides.

Dee19

5

October 19, 2015

I visited this facility

Willamette View was great but expensive. The staff seemed OK and nice to us.

John111801550

5

August 27, 2015

I visited this facility

We visited Willamette View. We had the tour, and we had a couple of meals there. It was very nice. It was the type of place that we thought we could fit into. It was a CCRC, so it was independent, assisted living, memory care, and long-term care.

Jeanne29

5

August 21, 2015

I am a friend or relative of a resident

I have relatives and friends living at Willamette View. It has all three stages, from independent to assisted, and then the final stage. You just move to a different level as you need it. The staff is very helpful. They are very good. It is a beautiful place. It is a great place to be, and you do not have to worry about anything anymore. They take care of everything for you, and I like that. I did not see the one that I want because it is not available, but the ones that I see are very nice. They have all kinds of stuff there. They have a lot of activities. They have exercise classes, tours for people, and entertainment. They have three libraries, and there are puzzles going everywhere, which I like. They are very nice, and my friends who live there really like it. They have a very nice dining room set up. They have three dining facilities, and a couple of casuals that you can just walk up and get something if you want. They have coffee going all day for free, and the food looks very good. I did have one meal the first time I looked at it, and the food is very nice. They have a nice selection. I have a very positive experience there.

Steve104141350

5

March 31, 2015

I visited this facility

This was the largest CCRC in Oregon. Everything seemed to be a step and quality higher than other places we saw. It was fairly expensive, but very nice. If we were looking for our first choice, it would probably be Willamette View. The staff during the tour seemed competent and professional. Everything about the place seemed a step up -- the food, the exercise facilities, and the recreational facilities. They had beautiful views of wildlife, a river, and a large natural hiking area, just a very nice setting. I do highly recommend them.

trying to be prepared

5

December 1, 2013

I visited this facility

We have found the place where we would like to go eventually but we put the decision to go on hold indefinitely for now. We have friends who are in Willamette View and it's in the right location for us, it's close to family and old friends. We used to live in the Portland area so we knew about it. The people in independent living seemed very vital, active and interesting and the people in the assisted living were in small groups. They have what they call neighborhoods and I think there are only 10 people in each of those. In the independent living, they have a beautiful light-filled dining room that looks out across the river. We like the complete care that they offer. The food was very good, a lot of choices, and they can eat whenever they want to. The waiters in the dining room were very pleasant. The marketing manager was delightful and his assistant was, too. They have lectures and exercise classes. They have a piano practice room, they have a wood workshop. They have a book group and different interest groups.

Mr02890

4

October 25, 2012

I visited this facility

My family and I visited Willamette View because it was the highest rated assisted living center in all of Oregon. We thought it would be bigger than it actually was. There were only 6 beds and the facility only had one resident at the time. The facility looked nice and the staff seemed friendly. However, we wanted to send my grandmother to a facility that was bigger and had more people to socialize with. There's nothing bad to say about Willamette View. We didn't choose it because it was too small of a facility. But if you're looking for individualized attention for someone or yourself than this is the place for you. However, that's not what we wanted. We're still looking for an assisted living community for my grandmother to join.

JFC2

4

August 28, 2012

I am a friend or relative of a resident

I went to the Willamette View Health Center a couple of times a week from 2008 to 2011. The facility was easy to get to even without a car. It was on a quiet bus line. The building was quite large. It had a main entrance with a turn around drive thru. The staff was pleasant and offered assistance on a consistent basis. I did overhear a few times conversations relating to drugs. More specifically, conversation about use and needing to purchase. All in all I enjoyed the facility and my grandmothers surroundings. They had a nice tennis court behind the facility which overlooked the river. It was pretty nice but me or my grandmother used it. I can't comment about the cost of the facility due to my parents never discussing it, but, from the looks of it I wouldn't be surprised if it was in the upwards of $3500 to 4500/month.

Fran2

5

August 14, 2012

I visited this facility

We went and stayed there for 3 days and 3 nights. It's lovely, but it's too expensive for us. They definitely had everything you could ask for that's for sure! We were treated really well, I certainly can't complain about anything but let's say we just didn't fit. It's out of our price range.

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Services and Amenities of Willamette View in Portland, Oregon

Costs

  • Entry Fee
  • Entry Fee Cost: 35

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    0.0

  • Staff

    0.0

Medicare Provider Number: 385200
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Willamette View in Portland, Oregon

Willamette View offers residents a vital, enriching life in a warm, congenial continuing care residential community, and supportive, enriching services to seniors in the community at large

Map of Willamette View

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