Atlantic Shores Rehabilitation & Health Center

mildrid n.

Our mother has been in the facility for 1 year. Overall it has. Even a good experience. Some days are better than others but she is happy and clean and the place is clean. Staff is always friendly.

#wrongchoiceandregretful

If I could give less than a one-star rating, I would. This place is the worst of the worst. At a glance, things look pretty good. But, scratch the surface and you will find the definition of indifference, There is an overall lack of professionalism. Further frustration is the lack of sound administration. They are "for-profit" and it shows. From the bedside to behind the desk of administration, not a day goes by that I'm not fascinated by how they manage to maintain even one-star rating. The staff rules the roost and do or do not do with no accountability or regard for consequence. Lack of hydration is an ongoing issue, Meals are sub-standard, this must be one of the ways they save money. Broken equipment, repeated reports of no hot water.trying to reach someone at the nursing desk? Be prepared for a VERY LONG wait! BEWARE, STEER CLEAR. PLEASE, let your loved ones die at home.where at least there is dignity( and a full glass of water.

Boatpusher

My mom is in this place as I am writing this. The place is clean but the service is HORRIBLE. The nurses could care less and my mother has waited for hours to get aspirin, help in bed, help to the bathroom and put on total ignore. The other day she was waiting for aspirin and she provided this information to me at 1:15 in the afternoon when I called her. I called her at 7pm the same day only to find that she never received her aspirin. I contacted the front desk, now night nurses, and they brought it to her. This is ongoing and very disturbing. My brother in law spoke to the manager 10 days ago and he apologized over and over but he never changed anything. I am now waiting ti'll Monday morning to speak to him or his supervisor. I am not only concerned about my mom but all of the other people that have to adhere to the same situation. Not a good place at all other than it is clean.

Ralene

What a terrible place. My friend was often neglected on a regular basis. She was often left alone and not properly hydrated. I would arrive on a regular basis to find her alone in a dining room with no stimulation. Unable to do for herself, this facility failed her. If you care about your loved one at all, PLEASE choose another facility!

disgusted2016

What a nightmare this facility was. My Mom had a stroke and had to depend on staff for everything. She was left for long periods unattended and was not offered fluids most of the time. I reported this to staff over and over and finally had to get the state involved and what a joke that was. Even after that, problems continued. When Mom started to decline, No one ever offered hospice....I had to ask. If you care about your loved one, please choose another facility. This one should be shut down.

Lisa106348650

My mom is in Atlantic Shores right now. I love the place. It is clean. The case managers in that facility are more than willing and very helpful. Everyone is very helpful. They are good at what they do. I see the case managers there as late as 7 or 8 o'clock at night. Overall, I like the place. The nurses are good to you. They just seem like they are a little overwhelmed because they are so busy, and sometimes it's hard to have someone get over there in some cases especially during the weekend and later in the evening. The whole facility is clean, and they have a code at the door to go in and out.

Anonymous105798450

Atlantic Shores Rehabilitation & Health Center had unfriendly staff, and they did not keep appointments. Their amenities were very nice. I was impressed with the renovation of the facility. It was very attractive and very clean, but I was negatively impressed with the unfriendliness of the staff and the fact that the director did not show up for an appointment with me. They need to improve their customer relation.

NThorn

While the physical therapist, social worker, and nurse's aides were very nice, the skilled nurses were not. They were rude and dismissive to me and my family. They did not seem to want to be bothered with any of our concerns or questions. I understand many of these facilities are understaffed, however, the nurses did not seem to like their job or have compassion for the patients. I was relieved to get my father out of there.

ms caresalot

Under staffed , does not follow whom to call in emergency. Leaves paitents unattended to long, does not offer drinks when they do finally check on a patient, especially when they can not reach for themselves, which causes severe dehydration and excess hospitalization.