Emerald Care Center Midwest
2900 Parklawn Drive , Midwest City, OK 73110
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Reviews of Emerald Care Center Midwest in Midwest City, Oklahoma
2.46
(13 reviews)
Facility
2.8
Staff
3.3
Food
2.8
Activities
2.8
Value
2.0
Embarrassing
1
|
September 10, 2023
First off do not let the pictures on here fool you. It looks like a run down motel. Everything people are saying about the faculty is true. Looks like jail food, don't think they ever clean anything, can't find any staff that knows anything. Most of them are on their phones and talking. Staff barely talks and I could have been a killer walking in the door and they wouldn't have said anything. They share a toilet that smells like a portapotty and I swear the week my father was there they never bathed him. He smelled horribly. I seen them leave patients who buzzed them for 20 minutes without responding. There is yellow tape blocking parts of the ran down building off and seems hazardous to anyone walking around. If anyone has family or friend there please go see them. I really don't see how this place isn't shut down. I would be embarrassed to work there and act like everything is fine. People got to know this place is horrible. I'm trying to think of something nice to say and I guess the hedges outside the facility are nicely trimmed. Inside tells a different story!! I assumed with the 5 star rating and pics it would be amazing or liveable but I wouldn't put my worst enemy there. Amenities lol that's a joke! Staff one or two who only worked there part time seemed to have any compassion or empathy or knowledge . No one knew what was going on and I agree that maybe see one person wandering the hall working and no one hardly at the front. I'm still trying to figure out where they bathe people bc it's not in their rooms. Also you can barely open the room door without hitting one of the beds. I agree that just because a place is old doesn't mean it needs to look like this! Whoever owns this facility should definitely be ashamed and all these people saying the food is great and the place is wonderful have got to be lying. If you don't believe me just walk in and take a 5 min look. Trust me they won't care, acknowledge you or know what's going on!
Sick and tired of being sick
1
|
July 30, 2023
The staff does not listen to. Their patients. I had no faith that they knew what they were doing when they didn’t even know how to flush my drain! Then I had no faith that they knew how to measure how much output my drain had daily. The day before I was set to go home my drain came out. I tried to tell them I might have caught the drain tube with my foot and accidentally pulled it out. They were like oh no there’s no way that could happen. You’re okay. It fell out because you finished your treatment and you don’t need the drain anymore. I tried to call my Dr office the next day but they were like oh no Emerald Care explained and you finished your treatment. That was Wednesday, today is Saturday and I’m back in the hospital!!!!! These people are FOOLS!! UTTER FOOLS!!!
Truly yours
2
|
July 7, 2022
Note a large contingent is housed as a permanent nursing home and it appears to be such, not being the desired skilled nursing one would hope for for a loved one IMO. While 50 years old it seems twice the age. The facility does not have a dedicated receptionist and the attempted telephone contact was unanswered 6 of 7 attempts at various times and without a recording for messages. Third party "agency" nurses at Emerald Care lends for a lack of continuity in skilled care. If I was there I would depart for another facility. Via a St Anthony's OKC downtown discharge, I would just say no and demand elsewhere. This facility is located next to St. Anthony's Midwest City Hospital. Hoping this may be helpful for future loved ones and their families.
Ms. Williamson
4
|
April 25, 2021
My experience was very hard at first having to be separated from family during the Pandemic but the Activities Director kept us in contact via phone , Face time and when visitations where available she made sure to invite us up she was very encouraging to us and our family member as well as the rest of the staff too very encouraging
Thomas
4
|
July 13, 2020
I've been in Emerald Care Center Midwest twice for rehab. I liked it, and it has a good layout. The staff was really good, and the food was good. I liked the room. I was in a double room, with two beds, and it was clean.
Charles
5
|
May 30, 2019
My mom is at Emerald Care Center. She is going through some rehab, occupational therapy, and physical therapy to get her up and going again. It is outstanding. I have no problems with it whatsoever. I'm fully satisfied. I feel comfortable with my mom there, and I'm not worried about her. The people are caring and very professional. If anything comes up, they give me a call. I'm glad that we were able to get her there. The place is kept clean. Maybe some of the furnishings could be updated, but it is very minor. The staff is caring, professional, and knowledgeable of my mom's needs. If they don't know something, they know where to find the information. I'm very happy that my mom is there. They have an exercise room and a dining room with a piano, which is very nice. The dining room has enough room for the people. I don't see any overcrowding, and that's what I like.
What you can do with Caring
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
About Emerald Care Center Midwest in Midwest City, Oklahoma
Emerald Care Center Midwest is a Senior Living provider in Midwest City, Oklahoma that offers residents Nursing Homes services. Contact Emerald Care Center Midwest for more details on services and rates.
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