Laurels of Willow Creek,the

11611 ROBIOUS ROAD, Midlothian, VA, 23113
Claim Listing

Talk to a Family Advisor:

(800) 973-1540

Reviews of Laurels of Willow Creek,the

based on 10 Reviews

Mchurch October 28, 2015

I am a friend or relative of resident

My dad was placed in this rehab center. Horrible experience. I would not send my worse enemy to this place. They forget your medications and don't seem to care at all. My dad was ready to leave after one day.

FedUpDaughter February 03, 2015

I am a friend or relative of resident

My mother was sent here for a 3 week stay for PT. (She has Parkinson) She couldn't wait to get out. The place was quite nice when we walked in the front entrance but the individual rooms are dark, dismal and not once did I ever see someone come in and clean. The beds are like cots and we had to buy a foam topper to put on it for comfort. The hallways constantly smelled of urine and feces and if a patient rings the call bell it can take up to 30 minutes for a response or you may have to go find someone. The day she was leaving they brought her by wheelchair to the front entrance and staff people I had never seen before suddenly showed up, clapping and saying congratulations and taking pictures. (I am assuming for publicity). Really??

Bob98871750 December 28, 2014

I am a friend or relative of a resident

They take good care of me, and I like the rehab here at The Laurels. The room is nice and clean, the food is very good, and the place is very secure.

Caring73884050 November 27, 2013

I am a friend or relative of a resident

Dad was at The Laurels of Willow Creek and I wouldn’t put my dog in there for a weekend. I have nothing good to say about them. When he went in there, he was still going to the bathroom and pretty much on the good side, but they told him to just lay there and wear a diaper. He lost all control of his legs because they did not get him up and moving. He had a huge bed sore on his back. It was so big that you could put your fist in it. They didn’t do what should be done and he deteriorated.

Caring41792550 November 21, 2013

I am a friend or relative of a resident

My dad was in rehab at The Laurels of Willow Creek. The hospital basically sent us to this facility because it was the most convenient to their home. The facility was very clean, which was important to me. The staff was very helpful and very nurturing. We were very pleased with them as well. They were pleasant and very skilled with what they're doing. They're very good with him. I would recommend them. The one thing we had with them though was that they didn't let him walk around and they let him basically stay in the wheelchair, so that he sort of lost his strength because of that. They could improve on that. Regarding food, I didn't try their food but we were there with my dad at dinner time and their meals seemed adequate.

Show 5 More Reviews Show Fewer Reviews - Write a Review

About Laurels of Willow Creek,the

Laurels of Willow Creek,the is a nursing home in Midlothian, VA that provides patients with skilled nursing care as well as private or shared accommodations. Contact Laurels of Willow Creek,the for more details on housing, services, and rates.

Features of Laurels of Willow Creek,the

Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 495257
  • Ownership Type: For Profit Corporation
  • Date Certified: 05/01/2017


  • Resident Capacity: 120

Location of Laurels of Willow Creek,the

Request Info

Get full access to reviews, cost information, and amenities

  • By submitting this form, you agree to's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.