O’Neill Healthcare Middleburg Heights
7250 Old Oak Blvd, Middleburg Heights, OH 44130
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Reviews of O’Neill Healthcare Middleburg Heights in Middleburg Heights, Ohio
3.23
(13 reviews)
Facility
4.0
Activities
5.0
Value
2.0
Michelle
5
|
November 22, 2022
My friend moved into O'Neill Healthcare Middleburg Heights for long-term care. Week one, he got COVID, and he called me last night from his cell phone because he's ringing his ringer, and nobody's coming to his room because he had to use the bathroom and he's not allowed to be unattended. So that's two dings on my first week. He's got a private room right now. It's OK. The lobby is nice. I heard a lot of good things about it. The room is pretty big. It's older, but for him, it's fine. It doesn't look like a bad place. They always have stuff going on. It's early for me to tell what he's going to do with it. It was a big step for him to give up his independence. The dining room is beautiful. We can visit there, to the dining room, have his birthday party, they have a beautiful, self-playing baby grand piano, big screen, and an aquarium. It's really nice, pretty, and inviting. It is overpriced.
PrezAcb
5
|
March 15, 2018
Century Oak is a great place for loved ones in need. The staff from the Executive Director to all staff are the most caring and compassionate people in this business. If in need of a facility Century Oak must be on your list to look at. 12 on a scale of 10. This is from a family that had 2 family members at Century Oak for over 5 years.
blessed2bhere
5
|
July 20, 2017
I've been visiting this facility for over 2 years and I find the staff to be very attentive to the needs of the patients. The food isn't always the best but they try and are constantly making improvements. The new cafe menu offers a good selection if the main entree doesn't appeal to my grandma. The courtyards are calming and we enjoy sitting outside and watching the birds. The Staff is personally invested from the top down. This is a tough industry and if it wasn't for people like this, our loved ones would have no quality of life. I would recommend this facility to anyone!
pissed off.
2
|
April 3, 2017
I would not refer this place to any one. They are non-responsive to calls,the quality of care for my mom is minimal.her personal items are missing new clothes are missing.there are good people there. It's just sad how its under staffed 1 nurse is not enough to care for all the people there should be 2 per shift.
Vicky Porach
1
|
March 23, 2017
I would NOT RECOMMEND Century Oak to any family who is not planning on making a DAILY visit to your loved one! When you arrive daily you will need to be prepared to get to work, to take care of your loved ones needs that have not been taken care of since you last left them the day before. Expect to be treated as bothersome and difficult, Ask NO Questions in regards to your loved ones care without expecting a very defensive,disrespectful, I DONT CARE ATTITUDE response! Expect a WHAT NOW attitude from the Administrators and Social Worker, when you can not resolve any problems or care issues with the staff. EXPECT FOR THE PROBLEM NOT TO BE CORRECTED!Century Oak ADMINISTRATION defends the POOR CARE given to the patient by their staff! And lastly EXPECT that if you are TOO aggressive in your complaints and demand PROPER CARE with the threat of moving your loved one to another facility, to be told YOU ARE NO LONGER PERMITTED TO ENTER THE FACILITY, THAT IT IS PRIVATE PROPERTY AND THAT THEY WILL CONTACT THE POLICE! WOW HUH? That is what happened to my family over 16 months of MY FAMILY doing CENTURY OAKS JOB FOR THEM while they were being paid for the care of our loved one. I was not permitted to enter the facility for the last 13 days of my loved ones stay at CENTURY OAK.We have moved our loved one from CENTURY OAK and I would not recommend to ANYONE to fill that BED WITH YOUR LOVED ONE!!!!
walton51
5
|
March 7, 2017
My Mom had rehab at this facility and the therapy and nursing care were excellent. We looked at several facilities in the area and we were happy with the quick turn around to get Mom home and able to walk up her front stairs after her stroke into her home. They even followed up and visited her a week later to see how she was coping at home. i would strongly recommend this facility!
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Services and Amenities of O’Neill Healthcare Middleburg Heights in Middleburg Heights, Ohio
General
- Resident Capacity: 116
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
2.0
About O’Neill Healthcare Middleburg Heights in Middleburg Heights, Ohio
O’Neill Healthcare Middleburg Heights is a Senior Living provider in Middleburg Heights, Ohio that offers residents Nursing Homes services. Contact O’Neill Healthcare Middleburg Heights for more details on services and rates.
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