Citadel Post Acute Nursing Home
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Reviews of Citadel Post Acute | Nursing Home
Overview of Ratings
January 13, 2017
I am a friend or relative of a current/past resident
My wife was admitted to the Citadel after breaking her hip. The care was horrible: it took hours just to get a pitcher of water, pain meds were ALWAYS late, when she needed help getting to the toilet no one responded and she had to lie in her feces and urine for hours until "help" arrived. Her iPhone was stolen the first night. Patients were yelling, swearing and moaning. If you love someone DON'T send them here. I pulled my wife out after 2 nights. I wrote 2 letters of complaint and didn't even get the courtesy of a response. This is a disgraceful excuse for a care center!
August 27, 2015
I am a friend or relative of a resident
Citadel Care Center was very well kept, and the staff did a fine job. Most of the work was done by the caregivers; however, there was always a nurse readily available when needed. The food was OK. Because my mother was pretty much in hospice the whole time she was there, we really didn't get involved in the activities, but there were quite a few. They had a day where all families were there. The overall atmosphere was good.
April 10, 2015
I am/was a resident of this facility
I was in the facility in April and may of 2014. I was there after a knee replacement. The care was very good but I agree there is not enough staff. It is an older facility and is not very bright not enough sunshine. I am going back to another facility where I have been before. They insist I go out and eat with the other patients and it has lots of sunlight.
March 29, 2015
I am a friend or relative of resident
My husband was recently in Citadel Care Center for rehab. The physical therapy was excellent but it was for only an hour a day. Other times patients are left in wheelchairs. The nursing staff is not sufficient to handle patients. If an attendant is called it takes several minutes, if at all, to get help. This was not what we signed on for. I finally took him home where he is doing much better.
July 27, 2011
My sister in law was in this care center and I liked it so much that if or when I need a care giver/provider I would choose this one. She had Alzheimers Disease and could not have gotten any better care. My husband and I were always invited to get to gethers during the holidays. The night she died we were called by her nurse on the shift and we were told we should get there as she did not think my sister in law would make it through the night. the nurse even shed a tear and told us how they would miss her. She had been in a few other places in the Northern part of the state and they always stunk. We went to see her at Citadel every week and she was there for close to 4 years and not once did we get that smell. Was always extreamly clean. When sister first arrived she was able to go to the market or outings which she dearly loved.
June 19, 2011
I visited this facility
Citadel is a well kept, upscale facility. There are a variety of options available, from almost independent living to total care. While vising patients there I have seen them courteously treated by their attendants. Their rooms look and smell clean. For those capable of enjoying such things there are activities, crafts, and entertainment available. Residents can also elect to attend off campus activities with groups from the facility.
Photos of Citadel Post Acute
Features of Citadel Post Acute
Medicare (ratings last updated: 07/17/17)
- Medicare Provider Number: 035103
- Ownership Type: For Profit Corporation
- Date Certified: 06/01/2017
- Resident Capacity: 128
About Citadel Post Acute
Citadel Post Acute is a nursing home in Mesa, AZ that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Citadel Post Acute