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Reviews of North Lake Nursing and Rehabilitation Center
CustomerNeverAgain October 30, 2012
I am/was a resident of this facility
The physical therapist was patient, kind, qualified, skilled, and physically strong; I was well taken care of for one hour a day. The rest of the place was terrible, however. It was a depressing place. In my six weeks there I had two different roommates, both of whom transferred out likely because of my many visitors. The rooms were not equipped with telephones, data ports or televisions, although a coaxial cable connection was available for residents who wanted to bring in their own television sets (standard definition only at the time). The place smelled of feces and urine and I frequently received urine-stained sheets. The food was nearly inedible, and I was relying on parcels from my mother for a good meal. The best thing I could count on from the kitchen was cold cereal with milk, and I doubled-up on those portions at breakfast. The staff were poorly trained in matters of hygiene and wound care, and my bandages would go unchanged for as many as two days at a time (changing on the third day). When I finally left, I had developed a post-operative ulcerative infection which nearly cost me the rest of my leg; I had to undergo a month of intravenous antibiotics twice daily along with painful wound cleaning, packing, and filling before it cleared up.
About North Lake Nursing and Rehabilitation Center
North Lake Nursing and Rehabilitation Center is a nursing home in Merrillville, IN that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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