Reviews of Autumn Care
vlackie1 March 23, 2017
I am a friend or relative of a current/past resident
My mother has been a resident for the past 3 years. The first year or so, it was great. It seems as though ever since they were bought by Saber Care, the level of service/care has gone down. To be sure, all nursing homes have their issues and the only way to ensure that your loved one is well taken care of is to visit frequently. That being said, the food quality has decreased as well as timeliness. Dinner is supposed to start at 5:30, however, the residents are lucky to receive a plate of food before 6pm. If you're in the dining room, great. However, if you're not able to go to the dining room, you are served last, after the residents in the dining room. At times, by then, your 1st choice may not be available. Also, it can take quite some time for a resident to have a nurse respond to a call bell. My mother has received reasonably good care only because between my sister & I, we keep close tabs on her & do not hesitate to "go up the ladder" with a complaint if warranted. It makes me sad for all of those who don't have family visiting regularly to stand up for them. I had to have the actual cook come to the dining room last night because it was 5:45 and no food had been plated at that time; they were just getting drink orders from the residents which, in my opinion, is unacceptable. My mom couldn't go to the dining room because she had a procedure done yesterday on her right, dominant, arm. I was able to get her a tray of food that she wanted & I delivered it myself so I could be sure she got what she wanted to eat.
grannylo December 06, 2014
I am a past client of this provider
Very attentive & care giving! Would highly recommend this facility for the Mechanicsville area
About Autumn Care
Autumn Care is a nursing home in Mechanicsville, VA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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