Reviews of Palm Terrace of Mattoon
Overview of Ratings
March 22, 2012
I visited this facility
When I entered the front doors of Palm Terrace there were many people out in the main lobby and halls. However, there was hardly any activity. Residents in wheelchairs had been wheeled to one side or the other of the hall and left. There were a few residents calling out for assistance that were never responded to as long as I visited. The staff that I did converse with were bordering on rude. The staff seemed bothered by questions and irritated that I was disrupting what seemed to be a coffee break for the majority of the them. The nursing home seemed moderately sanitary. Just before leaving the facility a nurse aid beckoned a nurse to the room of a man who had apparently fallen and was bleeding from the head. The nurse responded to this emergency by casually taking a drink from her soda, stretching, and slowly walking towards the room. There seemed to be no sense of care or urgency. Overall, the visit to Palm Terrace made me feel unwelcome and a little bit sad.
Features of Palm Terrace of Mattoon
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 145584
- Ownership Type: For Profit Corporation
- Date Certified: 01/01/2018
- Resident Capacity: 178
About Palm Terrace of Mattoon
Palm Terrace of Mattoon is a nursing home in Mattoon, IL that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Palm Terrace of Mattoon