Reviews of Stonebridge Maryland Heights
Cynthia Hobb February 02, 2017
Great facility!!!!! The staff is always friendly and welcoming!!!!
Nomoredrama69 September 24, 2016
I am a friend or relative of a current/past resident
My one and time there was a horrible experience. My children father was placed there on short notice. After being there for a week, he passed. The night of his passing was terrible. There was another patient in the room, his curtain was not drawn, he was smelling of BM. My kids dad was not cleaned up before the family saw the body. When nurse came to clean him, she let people in the room and he was naked. Not a very professional attitude that night. No one should have been able to,see him until he was clean. It took the staff too long to decide yo clean him up. The other patient was still in the room with his curtain still open. This was the worst viewing of your love one.
Unprofessional September 07, 2016
I visited this facility
I've tried to tour the memory care facility twice. Both times I was unable to do so. The staff said a nurse wasn't on duty on the weekend and another time they said one building had an electrical fire and the residents were moved to the other buildings. Not sure why this prevents a tour. It appears the facility is not prepared for spontaneous visits and need to be prepared. It looks like a nice facility on the outside but it makes you wonder what is going on in the inside.
JOKERace August 25, 2016
I am a friend or relative of resident
I have to say that it's discussing to walk into the place, it smells to the point that you gag! My brother-n-law for the most part always smells bad, like he doesn't get bathed or that his clothes are washed with urine soak clothing. The place is a mess walls are cracked and paint is peeling. The food served is not appealing at all. Have you ever heard of providing like a reading nook, bring in the human society with pet social, getting some of these patients out in the sun shine, you see all these great patio's but NO patients on them. The staff are rude, nasty to the patients. Its dark and dank, run down & dirty.
Mad_d December 02, 2015
This place doesn't deserve any star whatsoever! Horrible and abusive is the only way to describe to caregivers that don't care about the patients/residents. My family member was drugged to the point where he couldn't walk nor speak clearly. He had bruises and and visible signs of injury due to the abusive treatment. When asked about the drugs the staff couldn't say what the drug was because it was not logged. The place should be shut down!! What a terrible way to treat people that are there for "help".
Darlene22 December 26, 2014
I am/was a resident of this facility
I'm currently at Stonebridge. The staff is -- for the most part -- good. They're not excellent. There are some excellent members and some that are just simply doing their jobs. One of the main complaints I have is that I have special dietary needs, and I am required to eat small meals with intensification on protein. However, I have had nothing but trouble in the nine months that I have been here even though I have had repeated talks with the dietitian and with the head of kitchen. I don't attend a lot of activities, but they play bingo, they go on shopping trips, and they have groups to conduct church services. Also they play board games and card games. The best thing about this nursing home is that they excel in cleanliness and in décor, and the staff is courteous most of the time. That's where they excel.
J.A.G. July 23, 2013
I am a friend or relative of resident
My mother has been a resident for 3 weeks. Her room has not been cleaned on any regular basis. She waits for prolonged periods of time when she needs assistance going to the bathroom. The home is EXTREMELY understaffed. She could not get a phone installed in the time she's been there. We're moving her out to a location that actually cares. I gave the 1 star rating only because I had to.
BardGal July 06, 2012
I am a friend or relative of a resident
StoneBridge was a fairly new facility, so everything was still fresh and clean. The nurses, LPNs, and cleaning staff were very pleasant and friendly. One small grievance however: my friend had a roommate who was completely unable to walk, and needed assistance to use the restroom. I would inform the LPNs, but occasionally they would not respond in a timely manner, and let her lie there for ten to fifteen minutes. To me, that was kind of disturbing and uncalled for. It would be understandable if they were busy with something else, but generally when this occurred, they were just conversing with each other. I discussed this issue with a LPN, and she explained the difficulties in the industry with obtaining truly dedicated and caring staff. My friend's doctor, however, was wonderful: he was a real gerontologist, who seemed very sympathetic and understanding of the concerns and issues of my friend. He personally recommended upgrading her "care condition", and move her to a more-independent living area. Additionally, StoneBridge seemed to have a nice program for the residents to socialize and be active, but my friend chose to not really participate in anything, so unfortunately I cannot comment on it.
Debbie6 June 30, 2012
I am a past client of this provider
I was bought to the hospital and stayed there for a month. I was then transferred to Stonebridge for rehabilitation of my lungs and feet. I stayed there for another week. The food there is really good but served of small portions. I find the staff nice but not that knowledgeable enough with their job. They seemed to be new at what they were doing. The room was large with a TV. They have a lot of activities to get back on your feet.
About Stonebridge Maryland Heights
Stonebridge Maryland Heights is a nursing home in Maryland Heights, MO that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Stonebridge Maryland Heights
- Medicare Provider Number 265486
Location of Stonebridge Maryland Heights
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