Manor Care Rehabilitation Center - Marietta
4360 JOHNSON FERRY PLACE, Marietta, GA 30068
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Reviews of Manor Care Rehabilitation Center - Marietta in Marietta, Georgia
3.52
(19 reviews)
Facility
3.7
Staff
3.5
Food
3.3
Activities
3.9
Value
4.1
Patti Warren
1
|
December 28, 2021
I’ll give this place a 1 star simply for the fact that I did see a few people getting rehabbed in the week we had my grandfather there. However, THEY DO NOT TaKE CARE OF THE RESIDENTS! Please understand this and take caution prior to putting your loved one here! The entire week my grandfather was here, they NEVER changed him once (I have pictures of every day and what was on him every day), he deteriorated in this 1 week, the aide there tried to tell me that his Cath bag (which was full of blood) was just dark urine until I MADE the nurse come in and he was completely backed up with urine, they don’t attempt to feed them if they aren’t independent and they don’t like it when family is always there. 1 day in a new place and he’s thriving and eating has been bathed. I have so many stories and watched the tech manhandle his roomate (I’m pretty sure he passed there) and they didn’t do anything for him, yet the man held my hand and communicated with me. They simply don’t care about people there. I have documentation and pictures of everything. I have call lights going off for over 20 minutes as they don’t answer them. Please, if your loved one needs assistance more than just rehab, DO NOT PUT THEM HERE!
Cathy AC
5
|
September 21, 2021
My 97 year old mom was originally admitted for rehab. She now is in the nursing/long term care residence. The management involvement is hands on! If a problem occurs; it’s handled .I highly recommend both aspects of Manor Care!
saddened family member
1
|
February 10, 2021
My Dad was taken to Manor Care to recover from colon surgery. Initially, he made progress both medically as well as in physical therapy and occupational therapy. These services and staff were excellent. After several weeks, Dad stopped making progress and began to decline. He experienced edema and weakness. We questioned nurses and staff daily about his condition, and they just kept treating symptoms without trying to find the cause. Nurses and staff were dismissive about our concerns as my dad continued to decline. They even called a meeting to discuss his discharge since he wasn't making progress. Several days later, we received a call that he had been taken to the hospital. He passed away later that day. The cause of death was from sepsis. I feel that this could have been diagnosed and treated by Manor Care and we would still have my dad with us. We put our trust in this facility and hoped that he was getting good medical care. This was not our experience. I would never place another loved one in their care or recommend this facility to anyone.
asonthatcares
1
|
August 18, 2020
Terrible! You will really have to earn a review from me. The service either needs to be exceptional or terrible. After various attempts, it would have been nice to at lease get a telephone call.
CW2020
5
|
March 5, 2020
My 88-year-old mother came to ManorCare in Marietta after falling and breaking her arm. North Fulton Hospital gave us a booklet and only four hours to choose four options for a rehab facility. Of course, there was no time to visit any of them first, so we relied on reviews and some word-of-mouth recommendations. I have heard horror stories about rehab facilities, but ManorCare in Marietta exceeded our expectations and turned out to be a great place for Mom. She was there for 20 days and I visited her almost daily. She received good care and kindness consistently from the nurses, PT and OT therapists, social workers (Lessie and Neeta), support staff, and Dr. Micca (who took extra time to explain details of her treatment to us). The building is older but clean, and the food is good. They have activities like game night and jewelry making, and a therapy dog visits on Saturdays. Mom improved quickly there, and we had no major issues or complaints. It was a relief to know that she was well taken care of, especially during such a stressful time of recovery. We are grateful to the staff at ManorCare, Marietta, and we would recommend it to anyone needing rehab.
frail
1
|
June 7, 2019
This is the second time my Dad has been a patient. Admitted yesterday the room smelled of urine before we even walked in. Asked to be cleaned, never done. Once again today, same smell. My sister asked for nurse to help my Dad use bathroom. She ran an errand, was gone 35 minutes, upon returning his call light was still blinking, no one ever came and he used urinal by himself. If he had clothes on vs the hospital gown, he could not have done this as he is confined to a wheelchair. People come from all over as the Rehab services have an excellent reputation. The nursing staff from the Director of Nursing and all the way down needs to be held accountable. The nursing staff needs to be the same caliber of care. Both times, my Dad received horrific nursing care. I am reporting this facility to CMS as these patients are yelling, crying for help and there is no sense of urgency to assist them. This is not acceptable! The rooms are not clean, the staff unresponsive and funding from CMS needs to be withheld until changes are made in staffing, additional training, and sanitary conditions can be met every single day! These patients have their dignity jeopardized every day. Again, CMS needs an unannounced visit and am confident funding would be held until numerous changes are made. Leadership starts at the top and that’s where staff changes/ firing needs to start.
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Services and Amenities of Manor Care Rehabilitation Center - Marietta in Marietta, Georgia
General
- Resident Capacity: 117
Medicare
Health
4.0
Overall
4.0
Quality
3.0
Staff
2.0
About Manor Care Rehabilitation Center - Marietta in Marietta, Georgia
Manor Care Rehabilitation Center - Marietta is a Senior Living provider in Marietta, Georgia that offers residents Nursing Homes services. Contact Manor Care Rehabilitation Center - Marietta for more details on services and rates.
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