Valley View Health And Rehabilitation, Llc
5968 Wall Triana Highway, Madison, AL 35757
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Reviews of Valley View Health And Rehabilitation, Llc in Madison, Alabama
2.48
(31 reviews)
Facility
2.4
Staff
2.7
Food
2.3
Activities
2.4
Value
2.6
Rebecca50
1
|
July 1, 2023
My mother came to this facility after a back surgery. She was doing great and had no health issues otherwise. She was given her meds and said they had given her a big cup of pills. By the time I got to her she was slumped in a chair passed out. I called for help. They had to resuscitate her and she died and was brought back. The ent had to give her 8 doses of Barca’s in the way to the hospital. She survived but the life she had before was over and she declined very rapidly. I reported them but nothing happens with that. The hospital would not do a full panel drug test to see her levels. The facility never reached out to check in her. Do not take your loved one here.
Provider Response
NOT GOING BACK
1
|
February 1, 2022
Room was dirty, no communication by most of the staff, no help when called, no return calls, while I understand being understaffed the wait time for help was unacceptable, lack of help by the social worker to ease back home with resources, none offered only told had to be out by certain date given one day notice for appeal, no one usually at desk to direct questions to, repeated calls for assistance ignored, missed medication doses (IV antibiotic missed doses), while there were a few staff members that were caring for the most part the majority of staff were more interested in a paycheck than taking care of a patient and it reflected badly on those that did care.
Provider Response
CAROLEANNE
1
|
November 4, 2021
This place is horrible. Don't leave your loved ones here. Nurse call button not answered for several hours. My Dad had a broken hip wasn't able to use the bathroom alone. It took several times to get a nurse and that was me asking for help. He had numerous bed sores and was never moved for several days. When we questioned the nurse she said "I am the only one here for over 30 patients" They just want patients who are non verbal so they can treat them terrible. This place is disgusting please don't use them
never returning
1
|
October 2, 2021
In the three weeks my loved one was at Valley View his room was never cleaned, he only got 2 sponge baths, his hair was never washed, staff slept on the job several times, his nurse call button might not be answered for an hour or two, he did not get the doctor prescribed diet, several nurses were rude (although some were great), and we were lied to several times regarding his care. The worst is that he went there to learn how to put on his ostomy bag and he had a baseball sized open wound that needed to be dressed daily until healed. They could not get his ostomy bag to stick so he was repeatedly covered in urine and left dripping (over 8 hours) from his gown onto the bandages and belt over his open wound. After they would "clean him up" they would put the urine soaked belt back on him. My heart goes out to all of those in this facility who have no one to defend them. We requested to speak to the administrator several times and she never would speak to us. As soon as we complained the could not get him out of there fast enough. They only want compliant, non-verbal people they don't really have to care for.
John
4
|
September 11, 2021
My wife is staying at Valley View Health and Rehabilitation. Right now, we're just in it for about four days. The only complaint she said is the food is not that good. The rehab people are doing a good job, and she's enjoying it and getting better. I think she's enjoying being away from where she came from. They have television and magazines for her to read, but she needs to stay in her room. She got her first shot the day after she got in there. We're very comfortable. It's very clean. She has an extra chair, and she has a place to put her telephone, juices, and snacks. She has a little side table. It's not anything fancy; it's just comfortable. They do have a courtyard. She went in on a Friday, and didn't see anybody until Sunday (when they finally started the rehab). She was there for two days without doing rehab, but we had to pay for it. She gets occupational therapy, physical therapy, and she's supposed to be getting speech therapy.
Mrs wise
1
|
June 17, 2021
I would have benefited from seeing pictures of the rooms. Staff was was not helpful in anyway when first arriving at facility. The girl rushed us to the room I had to request a wheelchair for my husband as it was a long hike for someone there for PT from severe complications of COPD coming there from the hospital. The room was. Nasty. There was dried feces on the shower floor. I have pictures. No one was prepared for his Bipap machine or the operation of it. He accidentally knocked I my his urinal over between the bed and wall dropping his mask in the urine on the floor. He called for the nurses and 45 min later(he timed it). The guy came in picked his mask up shaking the urine off it and placing it and the urinal on the window sill. Then threw Tim’s sheet down to sop up the urine. 2 days later the floor still have not been mopped. The mask has not been replaced. ( my husband refused to wear that urine soaked Mask. The sad part is it takes a few days to put into motion to move a patient. If you take them out you have to pay out of pocket for the days you’ve been there. Please check the place out before making a decision to stay here. I have pictures to back everything up.
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About Valley View Health And Rehabilitation, Llc in Madison, Alabama
Valley View Health And Rehabilitation, Llc is a Senior Living provider in Madison, Alabama that offers residents Nursing Homes services. Contact Valley View Health And Rehabilitation, Llc for more details on services and rates.
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