Reviews of Whisperwood Nursing & Rehabilitation Center
November 11, 2016
I am a friend or relative of a current/past resident
This is the most unprofessional place I have ever been to. The staff does not care about your loved ones. We have been through so much with this nursing/rehabilitation center. My loved one has fallen twice where they are left alone and not checked on. We have found him half way dressed sitting the hallway late in the evening with his head hanging off the chair right in front of the nurses station. They don't make sure they eat or stay hydrated even after pointing all this out with the staff and director over and over again. They can't seem to realize when someone is sick until it's way beyond what it should be and they end up in the ER with major issues. I witnessed a resident hunched over on a couch with her head on her knees and hands dragging on the floor asleep and the nurses station just a few feet away with nurses going through there and not bright enough to say "lets get you to bed". We had to go get a nurse and get them to take her to bed and that's not even our loved one. We have seen a lady resident going up and down the hallway with no clothes on and had to point it out. We witnessed a lady fall in the living room and hit her head. Things come up missing. Too many issues to point out. This place should be shut down.
February 17, 2015
I visited this facility
We visited Whisperwood looking for a facility for my mother. We were not impressed. The building was run down and the attempted improvements were poorly done. There were many staff members standing around the nurse station, but we saw none interacting with patients. The young lady we spoke with was nice but could not answer questions fully. We noticed a sour smell within the building. When taken to another staff member to answer our questions, we were met with disinterest.
Features of Whisperwood Nursing & Rehabilitation Center
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 675527
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 126
About Whisperwood Nursing & Rehabilitation Center
Whisperwood Nursing & Rehabilitation Center is a nursing home in Lubbock, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Whisperwood Nursing & Rehabilitation Center