Reviews of Willow Manor | Lowell, MA
disgusted with elder care June 13, 2011
Friend or relative of resident
This facility is a dump, outdated, in a not so good area...they have bars on all the first floor windows so to keep out burglars. The cleaning people stand around talking to the staff all day...My parent had the same sticky stain on the floor the entire week she was there...not one person came in to wash the floors or clean. The trash can in her room was not emptied once. The closet door was broken and could have fallen on an eldery person. The food was disgusting and very spicy for the elderly. I would NOT recommend this place to anyone...not even an enemy!
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