Reviews of Heritage Manor | Nursing Home
Overview of Ratings
September 06, 2012
I visited this facility
Heritage Manor is in a messy area right now because they're tearing down the building next to it. There's no place to walk if you want to take the patient out. The accommodation is not bad, not great. I think they need more help. They have a lot of people working double-shifts so they're exhausted. They don't change my mother enough. One of the aides said she should be changed every two hours, but it's far from that. I'm not happy with the situation. Some people need more help eating than others. My mother doesn't seem to mind the food. It looks terrible, but she eats it. Sometimes it's cold and I heat it for her in the microwave. First of all, she doesn't want to be in a nursing home. She doesn't remember things as always, and I don't think she's aware that they haven't been changing her like they should be. We have somebody there almost all the time to make sure mom's okay. I think there are some caring and nice people there, but like I said they're overworked and understaffed. Everyone working there seem to be very busy helping people. Several people were asked if they like it there, and they all said yes. Generally, the feeling is maybe we should move her.
Photos of Heritage Manor
Features of Heritage Manor
Medicare (ratings last updated: 06/01/17)
- Medicare Provider Number: 225287
- Ownership Type: For Profit Corporation
- Resident Capacity: 142
About Heritage Manor
Heritage Manor is a nursing home in Lowell, MA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Heritage Manor