Louisville East Post Acute

receptionist

The room was infested with water bugs and I had to bring my own bug traps and dirty. The staff always said they would help and be right back, but never came back to help me it would be hours before they returned. As far as amenities there none that I can speak of. The rehab people were first class. The food was okay.

Caring Daughter110572550

At Christopher East Health Care Center, the rooms were very nice, but there was a bad odor in the dementia unit. The overall place did not smell, just the dementia unit. The rest of the place looked nice, but the Alzheimer’s unit was dreary. The staff was friendly, though.

FrannieB

My Mother entered this facility in August for rehab. She is now in long term care due to the progression of her dementia. No one ever wants their loved one to live in a nursing home. But our family is happy with the care our Mom receives. The staff is available and responsive to our concerns regarding our Mom's needs. They care about the level of patient care.

bluegrassgal

The facilities were clean, attractive, and well appointed. The administrative staff was pleasant and knowledgeable and addressed problems promptly when they were brought to their attention. The physical therapy department was also excellent, patient and encouraging and always timely in their care. The charge nurses were pleasant, but the regular nurses seemed to be overworked and weren't always timely in their delivery of medication (my relative was on several significant painkillers due to the nature of her surgery and frequently had to call and ask for her pills because they were late). Also, at one point the nurses lost track of the administered medication and there was a miscount of the remaining prescription that was difficult to sort out. I also noted at least twice where a nurse dropped a patient's medication on the floor (because I found it later). The nursing aides were better than the nurses, always pleasant and attentive to my relative's needs. Overall the stay was pleasant, as long as you stayed on top of the nurses for accurate and timely dispensation of medication.