Reviews of Country Villa Westwood
LilyM October 22, 2013
I am a friend or relative of resident
I knew nothing of rehab centers before my father was transferred here from UCLA post-surgery. He was brought over while I was at work and until I showed up in the evening, he was being grossly mistreated. Once the staff realized he had someone, their behavior changed, and fast. My father has no bottom teeth and so cannot chew, they had solid food for him. They did not communicate with him in the least assuming him addled and incontinent. It was offensive. My father stayed here close to three weeks during which time he deteriorated greatly. I watched him go downhill minute by minute on my daily visits, which extended for hours. He wouldn't eat, they did nothing about it. I arranged for transport to the doctor, they didn't call it in. I asked for the resident doctor, called him, it took him five days for him to call me back, and when he did finally call me at work and I had to wrap up one tiny thing before I spoke to him, he hung up. No one I spoke to there was able to direct me in any way on how I could help my father. His feet never touched the ground for the duration of his time there. Physical therapy? I don't think so. He developed an earache, which I tried to get the staff to address. They didn't, and he ended up with a protracted infection for which he had to be removed to the emergency room. This last piece of neglect was the best thing that could have happened as the hospital brought my father back to life. When they brought up him going back to rehab, I put my foot down and took him home. He is thriving. Whatever you do, get friends, get family, get help from anyone, and don't let your loved ones end up in this place.
About Country Villa Westwood
Country Villa Westwood is a nursing home in Los Angeles, CA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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