I have a relative who has lived here for over a year and the service is woefully inept. They are always short handed (according to the staff) and the staff frequently turns over so there is little continuity in care. Even the regular staff are not scheduled on the same wings or floors so they are not able to serve the same residents consistently to get to know their specific needs. They don't regularly provide the basic hygiene services that are required by state and federal guidelines. They used to have a good reputation years ago but over the past few years the quality of care has deteriorated due to changes in administrative staff. Complaints are acknowledged, but after a week of minimal improvement, things decline back to the subpar norm. Check out the reviews on Yelp which support our experience. The only positives are the food is pretty good and the place is clean.
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Reviews of Radford Green Health Care and Rehabilitation
Overview of Ratings
September 17, 2017
I am a friend or relative of a current/past resident
June 28, 2016
I visited this facility
My mom has been to Radford Green several times, and we like it. It’s a fabulous place.
January 25, 2016
I am a friend or relative of a resident
My father was at Radford Green. I thought it was very good. We did not have any complaints. I thought the level of care was good. He was always well taken care of. He was fed, dressed, and cleaned well. He was only there for seven days. They had very nice, beautiful, well-appointed rooms. The food was very good. There were lots of things on the menu, and you could even eat in your room or the dining room. The kitchen had 24-hour availability, so family members could just walk to the kitchen area and get any snacks, cold drinks, or anything else for their loved ones. My father did some therapy, walking, and exercises.
Features of Radford Green Health Care and Rehabilitation
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 146136
- Ownership Type: For Profit Corporation
- Date Certified: 01/01/2018
- Resident Capacity: 84
About Radford Green Health Care and Rehabilitation
At Radford Green Health Care and Rehabilitation in Lincolnshire, we help you get back into life with personalized care designed to meet your specific needs. We combine our one-on-one approach with the latest senior rehab therapies in Illinois so you can feel better fast.
Map of Radford Green Health Care and Rehabilitation