I would look elsewhere if I were you. They are very understaffed and it shows. My family members call light was never answered in a timely manner usually it took about 5 min. for someone to come to the room and you could see employees walking right by the room and not one of them stopped to see what she needed. One day they had left ensure on the nightstand and didnt wipe her cheek off and she had ants all over her in her bed. They also do not show that they care for the residents yea maybe the ones that are still with it they care about some but the ones that arent all there they dont care about at all. The building itself is falling apart they dont show you that part on the tours but it looks like they dont put the money into the facility that they should to fix the issues . for example the sprinkler system has on 10 different occasions leaked and some have been bad to where the ceiling has fallen down in the rooms where if it had hit someone it could have killed them. yet they have not fixed the issue but just put bandaids on it which obviously has not worked. there is so much other stuff that is bad with this place that I know of these are just a few so please take your loved ones somewhere better and steer clear of this place for the sake of your loved ones.Provider Response
At Lexington Country Place it is our goal to exceed expectations for all our residents, families and guests. As the Administrator I was sorry to read this was not your experience. I want to assure you that we not only meet state regulations for staffing, as a senior living company committed to quality care, we strive to exceed what is required. Furthermore, we provide our team members with training according to state regulations and our organizations' standards. That said, I would welcome the opportunity to speak with you regarding your observations; we are always looking for ways to listen and improve. I am confident that with open communication we will continue to provide quality care and stay focused on consistent and ongoing improvement.