Marshwood Center
33 Roger Street, Lewiston, ME 04240
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Reviews of Marshwood Center in Lewiston, Maine
2.38
(13 reviews)
Facility
2.5
Staff
2.3
Food
2.0
Activities
2.2
Value
2.2
Judy
5
|
February 18, 2024
My husband was in Marshwood Center for a couple of weeks and then passed away. He was in skilled nursing. They were about to put him into hospice, but that didn't happen because he passed away too soon. It seemed to be very good. I didn't have any qualms with it. They took fairly good care of him. We stayed most of the day, every day, so we kind of oversaw the care he was getting, which was good. The staff was very good. He was one of those patients they had to keep an eye on because he would try to get up and couldn't. They had him right across from the nurse's station so they could keep an eye on him. They don't want him to fall and that was a good thing. The structure was pretty good. It's been there a long time, so it does need some redo, could stand some paint and stuff, but it was clean. They had quite a few things going on, but we weren't part of it. He wasn't able to do that. The atmosphere was quite open. You come in the door and there's never anybody there, but we knew where we were headed generally. After the first time, it was not a problem for us, but like all of them, they could stand a little more help in the front office part of things, but it worked out for us. He had a nice private room which looked out on the back wood line. It's back in the area away from a lot of houses and stuff. It was quite pleasant. We had a birdfeeder out there and we'd just look outside. He had a reasonably good room.
Provider Response
LJCrockett83
1
|
April 17, 2023
My Gram has been grossly neglected in this facility. She's been overmedicated, undermedicated, left in diapers way too long, not showered regularly, not given assistance to get to the bathroom which left to her falling and breaking her hip. Even though the facility claims to be a rehabilitation center, they have never even tried to rehabilitate my Gram in any way. Staff doesn't help her put her teeth in every morning, and then can't understand her speech and say she can't communicate. My mother advocates for my Gram (her mother) and the doctors/ staff do not consistently take any of my mothers advice in the care of my Gram. They say they will do X,Y&Z but there is rarely any follow through. This is the tip of the iceberg. Soon my gram will be out if this place, thank GOD!! I'm glad she will no longer suffer in that hell hole. IF YOU LOVE YOUR FAMILY MEMBERS I BEG YOU NOT TO BRING THEM TO THIS FACILITY!
Provider Response
Chrisdep
1
|
February 29, 2020
I wish I read the reviews before my 62yr old mom was sent here for rehab after heart issues. They left her destitute without proper evaluation! Unnecessary testing was done when she was still on medications which made her drowsy on top of not being able to sleep at night because of a very loud roommate. Dr Doane determined she had dementia and was a hazard on the road, before any further testing was done he actually had her license pulled! 3 days later the nurse practitioner and her primary care physician said there was no sign of memory issues... The very smug discharge nurse, Doreen, was more then happy to relay the bad news that even though she was fine to drive she'll have a difficult time getting her license back, with a smile on her face!! I have never met anyone as condescending as this woman. Now, she has to appeal to the state and take a road test. In the meantime, living on her own, they sent her home with no way to get to her appointment's or even get food. When they discharged her, we also noticed they have us the wrong records and we have all the health and lifetime info of another person! Even personal info that the husband was a child molester!!! Just Google reviews of this place, they've actually made it to the news for so many complaints. We will also be filing a complaint through the state and insurance.
Provider Response
silence gets you no where
1
|
September 21, 2019
I have been here four days already been left on the floor after I fell. I called for help nobody came. So I confronted the lazy nurse norine that sat there and watched the bathroom bell as she admitted and got chewed out and told I won’t get help while I’m here for filing a report for anything. I wheeled I am an amputee btw to the next wing for help . Now my stump is swollen four days later my roommates had Chf and she was choking they never heard her I pushed bell and they ignored it again she’s now in hospital getting better care I told her family what happened and they took her stuff don’t bring your family here . I called the state of Maine and reported both incidents. Nurses are mean there are none the food sucks the room smell the sheets smell like urine and the building is constantly broken I fell of the toilet because the seat broke.they need some serious training and chefs cnas nurses better food options 5 people quit in two days two for fired the rest are being over worked so they make mistakes so make it better and get licensed care takers
Provider Response
animal shelter
1
|
December 12, 2018
This is not a place i would want someone I care about to be. First shift is not too bad for care, but after that you will wait forever or they will come shut the bell off and say i will go tell so and so and nothing ever comes of it. They have denied my dad pain meds ( we don't think you need them.) rooms are always nasty. food, spills and trash on floor. PT is amazing. My dad has had several rounds with this facility. The unit director is a joke she messes everything up. Poor care, they try sending people home before they are ready to care for themselves. Would not recommend this place, way understaffed.
Quinda
5
|
March 23, 2018
My husband spent 19 days. He was given everything he needed. His staff was very helpful with all his needs. The nurses and assistants were awesome. Sarah and Steve went over and above to give the care that he needed. We would highly recommend Marshwood Rehab. All the therapists were very friendly and helpful for his recovery. Quinda W
What you can do with Caring
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
4.0
About Marshwood Center in Lewiston, Maine
Offering skilled nursing, medical and rehabilitative care for patients and residents while active seniors can enjoy a fun, dynamic lifestyle in our Assisted Living facility.
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