Meadowbrook Bolingbrook
431 W Remington Boulevard, Bolingbrook, IL 60440
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Reviews of Meadowbrook Bolingbrook in Bolingbrook, Illinois
3.17
(17 reviews)
Facility
3.0
Staff
3.3
Food
2.5
Activities
3.0
Value
2.8
Maryellen
5
|
January 28, 2024
Here are the staff that make this place run smoothly, efficiently and with heart: Colleen. Barbara, Rochelle, Tina, Manny, Charles, Faith and Trudy. Consider yourself blessed if one of them has their attention on you. The place would be nothing without any one of them. There is an atmosophere of love and caring and it is directly stemming from these nurses and CNAs. I am especially grateful to Colleen for the many times she has gone above and beyond for me.
Kate
2
|
December 27, 2023
I'm in a nursing home rehab center right now called Meadowbrook Bolingbrook. What I liked the least is the inconsistent patient care and if one staff doesn't like you, the rest of them don't like you. It is an uncomfortable place. It's uncomfortable with the staffing like it is, and I wouldn't recommend it to anyone. Medicines brought to you are already drawn and you don't get to see them draw that. If you ask them a question, they have to leave and go and then come back. It's not a very direct delivery. If they're giving it to you at the wrong time, it's very hard to get that changed. They were giving me a midday med at 5:00 in the evening, not midday, so that's a concern. The food isn't very good. I'm always hungry. You don't get what you need. I've been to other places that are much better. You got a cheeseburger but you don't get ketchup and mustard or mayonnaise and you don't get sweetener or cream for your coffee. You have to call extra for that. If you want some salt on your French fries, you have to call for that, too. It's hard on the staff and it's frustrating for the patients. When I was wheeled in here on a stretcher, we came through the front door and the first thing I smelled was pee and poop. If they don't empty the garbage cans right away, the air just smells and they had a COVID outbreak. They said they had the patients isolated but we couldn't go around the building much. We couldn't go to the library or the vending machines. We couldn't go to the physical rehab gym that was in the section that had an outbreak. They've got a calendar, but I've never seen any of the activity. I think they did away with them for a while because of the COVID outbreak. The lady from the library had stopped by to say hello, but other than that, nobody stopped by to talk about that. The CNAs are just crunched and overworked, especially the daytime and evening CNAs. If you know how your treatment is supposed to be done and you try to tell them, they get mad. They're not doing it the way they're supposed to. The nurses don't tell them that the treatment is supposed to be done this way.
Louis
3
|
December 6, 2023
What I like best about Meadowbrook Bolingbrook is that mom has activities and with the activities, she's thriving now. She gets to play bingo with her friends. The thing I don't like about them is they don't answer the call fast enough when mom has to go to the bathroom. She tries to get there on her own, but she's not able to get there on her own. That's the biggest issue I have with them. My mom's room looks clean. She has a roommate. There's two beds and it's kind of cramped. It's not big. The facility is nice, but it's not cheap. Her meals are included and she gets good care. The staff are very nice people. They are good. They treat my mom well. The activities are great. She loves that.
dennis g
1
|
April 16, 2023
The therapy staff is exceptional. Very good experience with speech, PT, & OT. They did a good job communicating and assisting my loved one. Every other experience was horrible. Social workers were incompetent. They did not do their job or return calls. The administrator was a joke. He is getting paid and doing nothing. He doesn't return calls or emails. The place is dysfunctional. He knows it and he doesn't care. My loved ones clothes and personal items were either lost or stolen including prescription eye glasses. After giving them a chance to fix all of the problems I removed my love one from this facility and we are not looking back.
JoanMich
1
|
January 27, 2021
Most nursing assistants are mean. If you don't cooperate they tell the doctor that you need to be in/on the mental ward. Patients are left waiting to be cleaned from bowel movements because they are understaffed. The facility stinks most of the time. They do not pay attention to allowed medicine per month approved by insurance and you are billed for the excess. If your insurance does not approve of your next allotment of days you are not notified, you are excessively billed for poor service. Do not leave your loved one at this facility.
a daughter who loves her dad
1
|
May 21, 2020
Do not let your loved one stay at any Meadowbrook Manor. They do not care for their residents and the facilities are not maintained. Residents don’t have access to phones and the staff is absolutely horrible
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Services and Amenities of Meadowbrook Bolingbrook in Bolingbrook, Illinois
General
- Resident Capacity: 298
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
About Meadowbrook Bolingbrook in Bolingbrook, Illinois
Meadowbrook Bolingbrook is a Senior Living provider in Bolingbrook, Illinois that offers residents Nursing Homes services. Contact Meadowbrook Bolingbrook for more details on services and rates.
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