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Reviews of Wilshire at Lakewood
January 24, 2017
I am a friend or relative of a current/past resident
My family and I just had our aunt at Wilshire after a stay at the hospital with pneumonia and many other health issues. Hospice was called in and we knew she didn't have long. She was only there for 4 days before she passed, but we couldn't have been more pleased with the staff at Wilshire and the Hospice nurses. They were extremely attentive and kind to our many visitors who came to say goodbye to her. I know she wasn't there long, but we were very pleased with the staff and the facility and they seemed to be attentive to all of the other residents who were near our aunts room.
October 24, 2016
I am/was a resident of this facility
You have to go there every day to see they are taking care of your parent. Not timely answering call light -- sometimes 45 min one time 1 1/2 hrs. Not following diet, failing to follow instructions on giving medications. Not monitoring nor recording falls. Failing to clean hearing aids, not checking hearing aids and letting batteries go dead. Improper installation of hearing aids. Loosing hearing aids. Dropping hearing aids on floor and breaking them and then try to deny. -- We should be billing them for the amount of time we have to go over there.
August 13, 2016
I am a friend or relative of resident
My Mom was sent to the hospital for care and assessment for dementia, When she was discharged back to the Wilshire Carol the Admin met the medical transport at the door and refused to let my mother come back to her own apartment. She made her sit outside in 100 degree heat in the cab and would not even let her come into the lobby to sit in the air conditioning. I got a call from out of nowhere telling me that she wouldn't be readmitted and asking me to come pick her up and take her to my house. I have no facilities or 24 hour supervisory capability to care for her. The admissions person Sammy who called me tried to initially misrepresent what was going on until I stated I was calling a lawyer. Then all of a sudden things changed and the hospital she was just at will suddenly let her come back when Sammy tried to make it sound like it would not. That hospital filed elder abuse charges against the facility for leaving my mother outside in the heat. These people have no regard for the elderly to have done this to my Mom.
November 02, 2012
I am a friend or relative of a resident
Wilshire at Lakewood is beautiful. It's a ranch, it's spread out, and it's very clean. The rehab side and long-term care side has large dining room. The ratio of CNAs to patient is too high. They dropped my mother three times. They gave somebody else's medication once and that put her into hospital. That's pretty much why their level of nursing care is horrible. The rehabilitation is good. The nursing care on the rehab side is good. When you move over into long-term care, then it becomes terrible.
May 19, 2012
I am a friend or relative of a resident
During my visit the assisted living staff where nice and helpful. The place was clean and kept up. There where activities for the residents to partake in if they choose to do so. One of the activities they had on the day we had visited was a trick or treat for the kids of the families where the kids were allowed to trick or treat at the doors of the residents that chose to participate. The rooms on the other hand were small and were shared with a roommate. It was not easy to find the location of the facility at all. In the back of the facility they have a nice pond/sitting area. Aside from the small rooms it was a very pleasant experience and I would go back to visit.
Features of Wilshire at Lakewood
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 265700
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 170
About Wilshire at Lakewood
Wilshire at Lakewood is a nursing home in Lees Summit, MO that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Wilshire at Lakewood