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Freedom Village

23442 El Toro Rd, Lake Forest, CA 92630

(800) 558-0653 (Call a Family Advisor)

4.37

(29 reviews)

Offers Assisted Living and Independent Living

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Reviews of Freedom Village in Lake Forest, California

4.37

(29 reviews)

  • Facility

    4.3

  • Staff

    4.4

  • Food

    4.9

  • Activities

    4.7

  • Value

    4.2

Randy W.

1

November 7, 2023

I visited this facility

My mother was a resident of Freedom Village/ Lake Forest Ca. She passed away while residing in the assisted living facility of Freedom Village. Shortly after a fall she passed away. Before, during and after her passing I had noticed many issues.My Mother was denied medical services ( she was bedridden for days, unable to eat, sleep or use the restroom). The director of nursing at Freedom Village claimed she removed my Mothers wedding ring, however this ring was never found. Freedom Village failed to notify me after her fall. I contacted Orange County Social Services, who opened an investigation regarding my Mothers care. At the end of the investigation OCSS determined Freedom Village was held responsible for all of the above issues. A theft report was filed with Orange County Sheriffs Department. The report contained numerous lies and inaccurate information. There is no reason why a nursing director should ever remove something so valuable.

Provider Response

Randy, we are disheartened to read your review. Your mother was a valued resident of Freedom Village and we mourned her loss when she passed away three years ago. Freedom Village is dedicated to providing residents an active and purposeful senior living experience, with the security of knowing they will always have the care they need. Our community takes all concerns seriously, including those you brought to our attention. If you have ongoing feedback, we ask that you contact our office so we may address your concerns directly.

Doyle

5

October 5, 2022

I visited this facility

I had a luncheon information meeting with Freedom Village. It was very informative and I intend to return to learn more about the place. I had a partial walkthrough in that they showed the vacant models, but did not get through the entire village as it was a group tour. We saw two model apartments that were one-bedroom and two-bedroom. They offer activities and amenities and they're too many to mention. I visited the dining area and it was absolutely beautiful. I had a meal and it was very good.

Reviewer RC#0801

5

August 22, 2022

I visited this facility

I think Freedom Village was all pretty much class A as far as their food service offerings, their amenities, the availability of rooms, and the arrangement of their facility. The meal selection was good, and it was very, very well prepared. I think they also had a class A level staff with regards to their attitudes and their abilities to take care of things. They provide hair care, a barbershop, a small workout room, and an outdoor walking/communal gathering place. So, that was good and helpful.

Happy Croatian

5

September 7, 2021

I am/was a resident of this facility

I am resident of "Freedom Village" for 1 year and I love this place. As I was getting older I start having some health issues. My husband passed away and I do not have children. I decided to move here because of QUALITY and LIFETIME guarantee of care. That is a peace of mind. In addition to that , everybody is so friendly, food is excellent and help is 24 hours a day. I am so grateful for early Covid-19 vaccinations. The best thing is, come out here, and find out yourself. You will love it, as I do.

Judy

4

June 27, 2021

I visited this facility

I went to Freedom Village. I think they had an outstanding chef, creative meals, a great gym, and people like it there. The rooms are adequate, they remodel them, and they have a full kitchen. We're looking at independent and maybe some assisted. The staff is great, fine, and knowledgeable. We had a meal, it was excellent, and the chef was very creative. The food was excellent, outstanding, and the overall living atmosphere was very good. The rooms were more than adequate, the central air, which was important to me, and just good programs. You can attend their gym, you can use their facilities once a week, you can have dinner there once a month, and so, they really give you a great introductory offer. You have to pay for that, but that's totally refundable, or applicable to your buy-in, as a buy in. The ones that were important to me were the gym, and a physical fitness trainer on site five days a week, and then they have different trips to different places and activities, and they have music groups that come in, those are of less importance to me than like classes, physical fitness, and your own trainer available at no additional charge, that was important to me.

bigley

5

November 26, 2020

I am/was a resident of this facility

Freedom Village is a well-established, stable community, with a remarkable staff - some of whom have been with the organization since it's founding 32 or so years ago. During the Covid 19 pandemic, the staff has performed heroically to keep residents safe, involved, and even entertained. Yes, the facilties are very good, the food is great, the campus is conveniently located - but, most importantly - the staff and residents are family.

Dolores

5

November 25, 2020

I am/was a resident of this facility

Freedom Village is very comfortable, people are very friendly, the place is clean, services are excellent, and the food is great. My apartment is small, but very comfortable. The amenities are excellent. I haven't joined any activities yet.

Patricia

5

May 17, 2019

I am/was a resident of this facility

Freedom Village is perfect. We have everything you can imagine like card games, shopping, dominoes, a library, a spa, a garden, and an outdoor bistro. The food is excellent. The dining area has pictures on the wall, linens on the table, and they eat off china. It's great. It's a well-maintained facility.

Marion

5

July 9, 2018

I visited this facility

Freedom Village was a very nice place. The rooms were very nice. My friend had a 2-bedroom with a kitchen and a little place for her cat. They have a whole lot of activities like crafts, swimming, exercise groups, and movies.

Provider Response

Thank you for your kind review. We’re very glad you enjoyed your visit to Freedom Village. We value our residents satisfaction and understand the importance of having a variety of exciting activities available year round. We hope you come visit us again soon.

Anonymous781767

5

May 4, 2017

I am/was a resident of this facility

My mother had to stay at Freedom Village after her surgery. It was her first time being in a skilled nursing facility. We were greeted with kindness and compassion by every person there. We cannot thank the staff enough for helping my mom get through a terrible situation! We hope that we won't be back, but if we have to we would 100% request Freedom Village.

Rene744106

3

March 30, 2017

I visited this facility

I looked at the assisted living of Freedom Village and did not care for it. It was very hospital-like and didn’t seem to have a lot of activities either inside or that they took the residents to. When they said that they would take my mom down to do stuff, they didn’t always follow through. The people were the best. My mom loved the staff. The rooms were pretty standard and needed some updating. It was less expensive than where she is now, but it didn’t offer as many things. One of the reasons we didn’t pick it was because they don’t allow pets.

Sara881713

3

February 12, 2017

I visited this facility

The independent living side of Freedom Village was very nice. However, once you move downstairs to assisted living, it was very dark, very cold, and depressing. The dining area was also smaller.

Provider Response

We are thrilled that you enjoyed your visit to Freedom Village. When considering a Continuing Care Retirement Community it is important to look at all levels of care because the significance of a CCRC is that you can move through the next levels of care as your needs change. We understand that sometimes it may be difficult to envision what life would be like for someone who needs significant assistance with their daily living activities. Our boutique style Health Care Center was designed to offer a non-threatening environment for our residents who require support. I’m glad that you noticed our intimate dining room as it provides our residents who may get overwhelmed in a large dining hall a smaller environment for noise reduction and support by one of our trained Resident Care Ambassadors. Next time you visit, I invite you to spend some time with one of our Directors so we can explain to you the importance of the way our community was designed. We appreciate your feedback as we always strive to improve our residents quality of life.

Susie

5

February 11, 2017

I visited this facility

We were very impressed with Freedom Village. It was the nicest facility but a little more expensive, and we just didn’t have that budget. They offered three levels of service from independent living to skilled nursing, which at that time would have been helpful since I was looking for both of my in-laws who had varying needs. The people were great and very helpful, but it was expensive. They had a lot of options, but we were not able to make that move.

Provider Response

Thank you for visiting Freedom Village. We are excited that you were impressed with our community and found value in the levels of care that Freedom Village offers. It can be difficult to compare Retirement Community pricing because each community offers a different financial model. Did you know that a huge benefit of partnering with Freedom Village is our guarantee of care for life? We have found that seniors find it difficult to budget for long term care however our guarantee provides peace of mind knowing that we share the risk of your future long-term care costs. Our knowledgeable Retirement Counselors are able to help you evaluate your unique situation. I invite you to come back to learn more so you can compare the value of Freedom Village against some of your other options.

Patricia368475

5

February 7, 2017

I am a friend or relative of a current/past resident

I like freedom Village; I have a lot of friends there. I was very impressed, and I thought it was very nice, clean, and neat. The people were very friendly. My friend loves it there. They have a lot of activities, they are listed on the board, and they're very active. They're very good with transportation if you want to go the doctor or need to go someplace.

Nancy040543

4

November 14, 2016

I visited this facility

My mother likes Freedom Village a lot. They have a buy-in program -- not a month-to-month where you need to come up with several hundred dollars to move in -- so that put it out of range. It had a lot of activities and an active shuttle that took the residents around on a regular basis, and the location was good. Although the rooms were smaller, they were very nicely-appointed.

Arato

4

October 20, 2016

I visited this facility

Everything at Freedom Village is fine except that some of the cost is high. The person who assisted me was knowledgeable, and we saved all the information we needed. The dining area was fine and very good. The place is very nice, and the room is very nice.

Provider Response

Thank you for considering Freedom Village Assisted Living. We are excited that you thought our community was nice because we take a lot of time to ensure that we exceed expectations when families come to tour Freedom Village. In addition to our wonderful dining room and activities, we also provide exceptional care for people who need assistance with daily living activities. Our monthly fee is all inclusive of care. When you start to figure care costs for someone in need of higher level of care, many people find that our monthly fee is extremely affordable. Other assisted living facilities usually have a base price for room and food; care costs are separate. It is hard to compare pricing when every assisted living is priced differently. Here is a tip: Ask for maximum care costs. Freedom Village has the lowest maximum care cost in the area. We invite you to come back an visit so we can help save your family money in the long run. We look forward to being able to help you further.

B. Steinberg

5

September 30, 2016

I am a friend or relative of a current/past resident

Freedom Village Health Center is an amazing facility. I have been here for seven weeks and the thoughtful, kind and patient employees here have made a difficult situation as pleasant as it could be under the circumstances. Aside from my personal care, I am so impressed with the care and attention that all of the residents are receiving. With that in mind, I have already recommended this facility to a friend who came here after surgery and was very happy with the care that she received. The place is clean, the meals are well thought out and tasty, the rooms are good sized and pleasant and most importantly, they do not smell. That along with the caring and responsible caregivers makes this a safe and pleasant place to be.

Visitor285214

4

July 28, 2016

I visited this facility

Freedom Village was quite nice inside. Its major drawback is it’s an older community and it doesn’t have a very good location. It has a nice interior but relatively unsavory neighborhood. It has high traffic and probably noisier than others. But the rooms were quite nice, the dining area was fine and the meal was pretty good.

Marilyn672152

3

July 13, 2016

I visited this facility

We were impressed by the independent living at Freedom Village because it looked very nice. The assisted living was in a separate building and was depressing. The independent building had a pool and a courtyard, which is ideal and really good. It’s a buy-in, so I don’t think my parents will qualify. We went one afternoon and saw the independent side, and then we went back to see the health center which has the assisted living and the skilled nursing. The only problem is it’s in a separate building and that didn’t appeal to us. We could hire help to come in or whoever would need the assistance could go over to the assisted living thing, but then we’d be separated, and we didn’t like that. There are little studios in the assisted living section. The staff was very nice and very pleasant. When we first went in, we didn’t have an appointment, so the receptionist asked one of the residents to show us around. It was really nice to talk to someone who lived there because she was very enthusiastic. We had a really nice tour the first time because we not only had a resident, but then we had one of the marketing personnel, also. The second time, we went to the assisted living side, and the staff was fine. The assisted living facilities didn’t appeal to me.

Provider Response

Hello! I truly enjoyed meeting you and your parents when you were here visiting Freedom Village. We are pleased to hear that you experienced the warmth of our staff during your visits. We find that residents in our boutique Assisted Living benefit from a more intimate environment – in which dining and life enriching programs are closer to their private suites – and generally more convenient. Please let us know if we can assist you by recommending a few places that might better suit your specific needs. We wish you and your parents the best of luck in your search!

Lori385278

5

June 16, 2016

I visited this facility

I really liked Freedom Village, but the buy-in was way too high for my parents to afford. The rooms were beautiful, roomy, and well kept. It’s really a beautiful place. The staff were nice and friendly.

Anonymous106199250

4

July 29, 2015

I am a friend or relative of a resident

My mom is in Freedom Village. The food is absolutely outstanding. There are four choices in every meal. The nurses and the caregivers are outstanding. They are doing a very good job. The facility provides transportation to doctor’s appointments.

Caring105812250

5

May 6, 2015

I am a friend or relative of a resident

My mother was in Freedom Village. The rooms are very nice and very well decorated. It’s a nice and clean cafeteria. Good exercise room, good dining room. The staff is very nice. It’s a first class place.

Jean103837950

4

March 25, 2015

I visited this facility

We went to Freedom Village, and it’s a little different as you have buy-in upfront. It seemed very nice, and the location was good too. The dining room is spacious, we ate there, and all seemed good. It’s a nice, secure area.

Caring98871850

5

December 18, 2014

I am a friend or relative of a resident

My friend stays at Freedom Village, and they have everything. The place is comfortable.

Linda90289650

5

August 28, 2014

I am a friend or relative of a resident

My mother is currently in a facility where she has been in for a year. She is at Freedom Village. I have been very happy with the staff. They do a great job. They're very warm and caring. However, my mother has improved so much in her health and so, I wanted to have a facility where she has a little bit more flexibility to go outside on her own and things like that. Since Freedom Village is more enclosed and they have a number of people who are a little more of the wanderers with dementia, my mother can't go outside unless someone takes her outside. They do have senior living but she is in the assisted living, which is a different part of the complex. The facility itself, I probably would rate maybe a 3 or 4, primarily because of the way it is set up. However, as far as the people there, it is definitely a 5. They have done a really good job.

slave4ups

5

August 6, 2014

I visited this facility

Wow! As soon as we walked in, we could see this was a happening place. The residents we all visiting and enjoying coffee and doughnuts in the foyer. When we checked in, the nice young lady told us to go ahead and help ourselves while we waited for our tour guide. You should have seen my son's eyes light up (he's 8). He went and grabbed a doughnut and was very happy. As well, all the residents were talking, laughing, and having a great time. I immediately told my husband that this was a very happy place and could tell the residents enjoyed living there. Our tour guide was very helpful and as nice as could be. We went into a meeting room and it was there that she explained that this facility is a continuous care retirement community that you buy in to. She explained that you pay a large some of money upfront and pay a monthly rent and the amount is dependent on the size and location of the apartment. She then went on to tell us that if my mother-in-law were to run out of money, they would not evict her, but she would be able to live out the rest of her days there. This is the huge difference between a CCRC and rental facilities. We were a little caught off guard with this information because we did not read about this before we arrived. At any rate, we went ahead and toured the facility and were extremely impressed with the layout, cleanliness, and friendliness of everyone there. Everyone was just happy. We met a couple of the residents, and one lady told us it was the best decision she ever made to live there. As well, the employees we met we also very happy and energetic. Our tour guide (I don't remember her name) seemed to know everyone we passed by, which helped give a family type atmosphere. Unfortunately, this location did not work out for us because of the large up front fee and zero return. As well, this is more of an independent living facility for active seniors, providing one meal per day only. My mother-in-law is in need of more help and is not quite as energetic as the residents we saw as we walked around. However, if you have a loved one who had $115,000 plus to put down and $2500 a month, I would definitely recommend that you go and check this facility out.

Caring86524550

5

June 26, 2014

I visited this facility

We have several friends living at Freedom Village, and the nice thing about that place is that it is very, very close to our church. One of the things that we have been looking for is to stay close to the church because I was senior pastor there until I retired. Freedom Village has everything for assisted living. We had lunch there, and their menu looked very inviting and very healthy. They have Bible studies over there. The place is very clean. The people who worked there were very friendly and caring. All the reports that we are getting are that they are very happy to be there, so that sounds pretty good. There is a hospital nearby, a business area, a school, and a church.

Gloria0227

4

June 17, 2014

I visited this facility

The staff was really nice at Freedom Village. They took us on a tour, and they were very informative. They could answer all the questions. The rooms were very well appointed, too.

commercesd

4

March 19, 2012

I visited this facility

Freedom Village resembled a motel, apartment or condo building, with a pool in the middle. We were checking it out for my friend, who is considering various assisted living arrangements. They seem to be able to accommodate most senior circumstances with a variety of living options available. It also looked as though the staff could easily manage all of the residents, which is important to us. The main area seemed clean and well tended, with a casual and fresh décor. The staff was very nice and seemed to treat the residents kindly - many of whom were not ambulatory. The rooms were nicely kept and decorated. The staff was friendly and attended to all of the residents well. They have a variety of the typical activities that assisted living facilities usually have - plus a card game tournament that looked interesting. The food looked well-prepared and appetizing. Dining areas were welcoming and nicely designed. Events and outings scheduled include anything you can imagine - from restaurants, to art museums, the library, special events and celebrations. They also host parties for residents at the facility which they encourage friends and family to attend. We liked the exercise room where they had yoga mats and machines. They also have scheduled classes for those who are interested. We happened to be there when they were offering snacks. The staff was very friendly and all seemed to really like their jobs and the residents all looked well cared for and happy.

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Services and Amenities of Freedom Village in Lake Forest, California

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Fee Structure Extra: All inclusive except for incontinence care: up to a max of $300/mo and phone extension: $25/mo

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: No

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

About Freedom Village in Lake Forest, California

SERVICES & AMENITIES

  • Licensed nurse available 24/7
  • 3 delicious, healthy meals
  • Room service available
  • Activities to energize life
  • Loving, caring staff
  • Newly remodeled private furnished studios
  • Medication management
  • 24-hour emergency bedside call system
  • Transportation to medical appointments
  • Beautiful outdoor patio
  • Library with fireplace
  • Beauty salon on premises
  • Safety and comfort are our priorities

Map of Freedom Village

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