$2,595
Keystone Pointe Health and Rehabilitation
383 OPPORTUNITY WAY, Lagrange, OH 44050
4
(26 reviews)
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Reviews of Keystone Pointe Health and Rehabilitation in Lagrange, Ohio
4
(26 reviews)
Facility
4.8
Staff
4.7
Food
4.8
Activities
4.8
Value
4.2
WCP- Caring Daugher
2
|
November 5, 2023
My mom was in Keystone Pointe for over 5 weeks for rehab. The facility itself is very nice and has no nursing home smell. Upon admission, the staff seemed friendly. It didn't take long, however, for our favorable first impressions to be changed, though. During Mom's stay the room was not kept clean. Mom often couldn't get the attention of a nurse or aide when she needed pain medication or other help, even by pressing her call button. If we, the family, had questions or concerns and called the facility, the call would go to voicemail, and then no one would call us back. My mom was discharged with extremely limited mobility, and we were not given sufficient instruction to care for her-- a violation of mandatory protocol. This was our experience: Nice facility, but inattentive staff, poor care, and abysmal communication. My family would not recommend Keystone Pointe if you are looking for quality care for your loved one.
ljportman
5
|
August 22, 2020
Keystone Pointe is a wonderful facility with a very good staff. My father has been at Keystone twice for rehabilitation. therapy is The foundation of Keystone Pointe's Rehabilitation Services. My 88 year old father Had been non weight bearing w many challenging health conditions. The team was amazing . After a couple months he returned home strong and agile. After a recent stroke and heart attack , he has returned and is working hard w supportive therapy again. Rooms are clean, staff is responsive and available. When I was able to visit, Many residents were enjoying a variety of activities
Kristen Pfaff
5
|
June 13, 2019
Provided good care for my father. Dad lived at home until 3 months ago with a stroke. He came here after our doctor recommended them. Keystone did a very good job, helped him get better and got him back home.
Seth Walter
5
|
May 31, 2019
Family member was here after a fall at Assisted Living. They did a very good job, got him better, staff were very nice. Nursing staff and therapy were good.
Mesaros
5
|
May 13, 2019
A family member has been at Keystone for about 2 years. The staff are always friendly when I visit, so are the other residents. Keystone is kept clean and I am happy to visit there.
Carrie Melson
5
|
May 11, 2019
Dad came here after a significant illness. He was at Keystone for about 2 months. The staff there were great. Nurses kept a good watch on him, therapy got him walking better than he has in about 18 months. He got to enjoy the staff and food was good. The nurses and doctor did a good job getting him better so he could return to his AL.
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Services and Amenities of Keystone Pointe Health and Rehabilitation in Lagrange, Ohio
General
- Resident Capacity: 121
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
About Keystone Pointe Health and Rehabilitation in Lagrange, Ohio
Keystone Pointe Health and Rehabilitation is a Senior Living provider in Lagrange, Ohio that offers residents Nursing Homes services. Contact Keystone Pointe Health and Rehabilitation for more details on services and rates.
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