Reviews of Roo-lan Healthcare Center
October 28, 2015
I visited this facility
I visited Roo-Lan Healthcare Center. This facility offers a higher level of care than my folks needed. The staff was very accommodating and very friendly. She answered all the questions. The rooms were OK. It was a lot-older facility. The facility hasn't been updated for quite awhile, and it had a musty smell.
February 21, 2015
I am a friend or relative of resident
My heart breaks to have to write this review. 3 years ago we had to find a caring home for my grandmother. She had progressed in her Alzheimer's disease and needed more constant care. The Lodge and RooLan had a beautiful facility and they told us all the wonderful things they could provide for my grandmother along with the medical care that she needed. They would not allow us to continue to use her regular doctor and said they had a medical doctor on site that would tend to all her medical needs. In the 3 years that my grandmother was in the facility, my mother, father or I had never seen this "supposed" doctor. When we visited, which my mother did daily, we never, ever met this doctor. We would call to get medical updates and always had to leave a message because the doctor wasn't in. My grandmother suffered many bladder and kidney infections that we didn't find out about until they were so severe that she ended up in the hospital, she always had numerous bruises, which I completely understand that as we age, we tend to bruise easily, but she had deep tissue bruises (per the hospital staff). She also had deep tissue wounds from her soiled undergarments being left on her for prolonged periods of time. As her time there went on she would tense up and cringe while shaking. We believed this was just some kind of reflex as was told to us by the staff at RooLan. However, after speaking with hospital staff, they informed us that she was in excruciating pain and had been for quite some time. I feel my grandmothers needs were severely neglected by this facility. In her final days, my grandmother went into acute kidney failure and RooLan was to be supporting her with hospice care. This was on a Friday afternoon...after a day and a half we discovered she was not receiving the hospice care or pain meds to comfort her. RooLan informed us that due to it being a holiday weekend they wouldn't be able to have a meeting to discuss her hospice needs until the following Tuesday and then they would start providing hospice care Wednesday. My grandmother died on that "Wednesday". Fortunately, we removed her from RooLan and she was able to pass away in a loving caring facility and without pain. Would I recommend RooLan? Not on my life!!! If you need a senior babysitting facility, they would be wonderful, but not for nursing care. Like I said earlier, the facility looks amazing. But I would never put anyone who is medically fragile in this facility.
May 30, 2012
I visited this facility
This facility is well kept with with lots of plant life and garden areas surrounding the living quarters. Residents live in two different areas, one main building and a second building across the street. Residents in both areas can meet and in large areas to socialize or watch TV. Individual rooms are very adequate and individualized care is provided for as needed. Despite the age of the building, the interior is modern and very well up kept. The location of this facility is ideal. It is close to town and on a main bus line. There is also a more independent retirement community down the road where many spouses and friends live. Roo-Lan also has a shuttle service that provides the more mobile residents with transportation to stores, church, and other activities. The nurses and activities directors keep the residents entertained and stimulated with personalized care and attention that is desired from a nursing home.
Features of Roo-lan Healthcare Center
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 505254
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 96
About Roo-lan Healthcare Center
Roo-lan Healthcare Center is a nursing home in Lacey, WA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Roo-lan Healthcare Center