Nhc Healthcare, Knoxville
809 EAST EMERALD AVE, Knoxville, TN 37917
2.6
(10 reviews)
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Reviews of Nhc Healthcare, Knoxville in Knoxville, Tennessee
2.6
(10 reviews)
Facility
1.5
Staff
2.7
Food
3.5
Activities
2.0
Value
1.7
ReviewerRD09222020a
3
|
October 4, 2020
My parents are at Nhc Healthcare now. My mother is in skilled care and my father is in memory care. Our experience with it is fair. The communication could be improved. That's the one thing that sticks out. We are not permitted to go inside.
Sylvia r
1
|
July 2, 2020
I was a pt for a MVA ,my mother was a cancer patient.we were both treated bad by same nurse(CSR). My mother was there, discharged home but ended up back in hospital fee days after. She wanted to return to Nhc due to the wonderful PT team ( they loved her!) She was denied and we were told this CSR said she "refused care." Blatant lie. Mom was shocked, other staff were shocked! Mom never refused ANY care... In fact she would do things she was too sick to do just to comply. She passed away January. Beware of the spitefulness of this worker. Rip mother
Terry Kiefer
1
|
December 19, 2018
How do you discharge a patient that cannot walk -Without a wheelchair? They've been telling us for weeks, they wanted to be sure my wife had everything she needs. However 1 day before she leaves the social worker tells her go buy,or borrow a wheelchair. Incompetent! Discharge date has been known for weeks. How do you discharge a motor-vehicle accident patient Who can't walk Without a wheelchair? Really?
CVNEWMAN
1
|
November 19, 2017
My Uncle was a resident there for rehabilitation for almost a month. He and I witnessed a lot of neglect for the patients at NHC. Call lights were not being answered in a "state law timely manner" He waited 30 minutes one time due to them "passing out trays." Patients were yelling for help on multiple occasions because they were not answering their call lights. One patient fell out of her chair and was yelling for help because the call light was not being answered. One patient was calling for help, I left his room to find where the cry was coming from, She stated that the "CNA's would come in but would turn right back around and she had to use the restroom." I went and found Nurses on both occasions. My uncle who is a "fall risk" literally started walking to the bathroom without assistance due to not answering his call light. We witnessed them leaving patients in their chairs for 12 hours stuck in the hallway. We all know that can cause sores. The gentleman beside him was constantly being yelled at to feed himself. I waited 35 minutes one time to check my uncle back in from a doctor's appointment because the RN on the floor left. Not ONE of the CNA's knew she left the floor. My Uncle had 3 "accidents" in 2 days due to "them being busy" passing out trays which I find unacceptable! He did have 2 wonderful nurses. 1 a RN and the other CNA I am forever grateful for them. They actually have hearts and care about their patients. The others... well let's just say they are probably there just for the check.
Redarts7
4
|
April 15, 2017
My husband has been at NHC for a week and also the facilities aren't sleek and modern, thus far he has received excellent care. He does like the food, and it is appetizing and nutritious. My views may change as his time is extended, but we are very pleased so far.
munsey.kaylyn
1
|
February 18, 2016
I would not suggest sending ANYONE there. My grandmother is there and has been treated horribly. The food is horrible and some guy named Chris has really made me mad. Just all around a bad place. Please if you have a family member that is supposed to go there, don't send them.
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Services and Amenities of Nhc Healthcare, Knoxville in Knoxville, Tennessee
General
- Resident Capacity: 139
Medicare
Health
2.0
Overall
2.0
Quality
2.0
Staff
3.0
About Nhc Healthcare, Knoxville in Knoxville, Tennessee
Nhc Healthcare, Knoxville is a Senior Living provider in Knoxville, Tennessee that offers residents Nursing Homes services. Contact Nhc Healthcare, Knoxville for more details on services and rates.
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