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$2,795
West Hills Health And Rehab
6801 Middlebrook Pike, Knoxville, TN 37919
Offers Assisted Living and Nursing Homes
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Reviews of West Hills Health And Rehab in Knoxville, Tennessee
0 Reviews
Facility
3.8
Staff
3.2
Food
2.8
Activities
2.5
Value
2.8
Advocacy
2
|
August 20, 2020
I am a friend or relative of a current/past resident
This facility is struggling to provide proper care. Personal items disappear from my friends’ room and Amazon deliveries are “lost” or stolen. Requests are ignored or forgotten. This is unacceptable. Think twice before placing anyone you love here.
up set
1
|
June 23, 2020
I am a friend or relative of a current/past resident
we were very upset at the care my wife received she had stage 3 bed sores when we pulled her out of there and brought her home. i would not recomend this place to anyone.
Kim
4
|
June 1, 2019
I am a friend or relative of a current/past resident
West Hills Health and Rehab is not pretty. It's an old building, but the staff is amazing. She has not gotten this good care anywhere, including the hospital. The food is good. She can open the windows in her room when the weather is nice. They have activities posted. They go out once a month and they play bingo and do sing-alongs.
repeat resident
4
|
January 23, 2019
I am a friend or relative of a current/past resident
My father has been a patient in the rehab center multiple times over the last several years -- enough for me to have a lot of experience as his family support member. My first impression was the building is old and the interior decorating is less than appealing. but the rooms are spacious and have big windows, so my father is happy. We go back because the expertise and care by the rehab and nursing staff has been very good and well-suited to my feeble father's needs. The fancier places in West Knoxville were not able to meet his needs as well as West Hills. The food is adequate and has improved over time. I have always had excellent communication with staff members and been treated with respect. It's not a fancy place, but the rehab care is very good. My father is cared for like he was family and that matters a great deal to him. I have and will continue to recommend West Hills to those looking for rehab care.
Pam
5
|
November 28, 2017
I visited this facility
We visited Shannondale. The rooms and common areas were very nice, but it appeared a little sterile for my mom. They only have private rooms. The staff was condescending and downplayed interest in mother coming to their facility.
Don23
5
|
September 30, 2013
I am a friend or relative of a resident
My mom has been getting excellent care up to this point at West Hills and absolutely no harm or problems so far. She has been there for rehab because she suffered a fall. She has a single room and it's spacious.
charles.grody
4
|
January 20, 2012
I visited this facility
This nursing home was very appealing "from the curb." The facility was very pretty and had nice landscaping. The only exterior problem was a need for a paint job. The entrance was not too flashy, but offered enough room for multiple people to pass at once with ease. The staff was very friendly at first, but then started to get slightly aggravated at my party as time elapsed. I can say that they "appeared" to be friendly to the residents, but I can not prove wether it was a put-on or not. The rooms were nice and spacious, and the residence as a whole was very comfortable.
NikkE
2
|
June 27, 2011
I visited this facility
Hillcrest Healthcare West is one of the older nursing homes in the Knoxville area. The residents all seem to be taken care of pretty well considering the fact that the nursing staff has a very high turnover rate. I noticed that a lot of the nurses are from a staffing agency and several residents said they hate to get attached to any of the nurses, as they seem to leave fairly quickly.
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Services and Amenities of West Hills Health And Rehab in Knoxville, Tennessee
General
- Resident Capacity: 194
- Respite Care
Types of care
- Memory Care
Medicare
Health
3.0
Overall
1.0
Quality
1.0
Staff
1.0
Medicare Provider Number: 445501
Ownership Type: Non profit - Other
Rating Date: 9/1/2023
About West Hills Health And Rehab in Knoxville, Tennessee
West Hills Health and Rehab is a senior living provider located in Knoxville, TN. It offers a variety of care types including skilled nursing Care, memory care, hospice care, short-term rehabilitation care, and respite care. The facility provides private rooms for its residents, ensuring a personal space for comfort and privacy. Each room comes with certain amenities that may include full kitchens and wheelchair-accessible showers, although not all rooms have the same features.
The community is designed with several amenities to enhance the living experience of its residents. There are organized activities and programs to keep residents engaged, as well as outdoor common areas and a garden for those who enjoy spending time in nature. For convenience and socialization, the community offers meals provided in communal dining settings, salon services, and a variety of social and entertainment activities. Spiritual programs, WiFi access, flexible dining options, room service, and secured outdoor areas are also available, catering to the diverse preferences and needs of the residents.
In terms of services, West Hills Health and Rehab is equipped to provide comprehensive support to its residents. Physical and occupational therapies are available for those in need of rehabilitation, and nurses are on staff to assist with medical care. Medication management services ensure that residents receive their medications correctly and on time. The community also offers specialized care such as diabetic care and assistance with activities of daily living (ADLs). For those seeking alternative treatments, holistic therapy options are provided, and a nutrition specialist is on staff to help with dietary needs.
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