Reviews of Wellington Rehabilitation and Healthcare
Stephen20 April 25, 2015
I am a friend or relative of a resident
My mom is at Wellington Rehab. She has been there for three months. However, they don't do well at all with communication about bills or the family member. They suck. My mom went there from an ALF to this facility because she needs more assistance. Back in December, she was still on her insurance. In going there when she was very sick, I told them if she was off of her insurance to let me know because I have to start to self-pay, but they had not been billing me, and I had not heard anything from them since December. I had to pay four months of a huge amount of money because they had not billed me, and I thought that was just crazy as hell. But now they got me on radar, and I guess everything is going smoothly. One thing I will give them as long as I keep my mom there, the nursing staff and the care they give her is excellent. The nursing care for my mom is the most important thing. If I can pass the headache with the administration, they I'll have the headache, but if it’s the other way around, I will take her out of there. The most important thing is the care for your loved one.
Their laundry department -- as far as clothes washing -- sucks because they lost 100% of my mom's clothes the first time they washed them, so I went in and picked up all my mom's stuff, and I have been washing them ever since. They have the worst laundry department.
notpleasedabit July 23, 2013
I am a friend or relative of resident
Don't go by first impressions. I was impressed at first and then started really seeing things and am now appalled; working on getting my parent out of there; not enough staff and those that are there really don't care; they put a diaper on patient rather than try to answer the call bell when a bed-ridden patient needs to go to bathroom
About Wellington Rehabilitation and Healthcare
Wellington Rehabilitation and Healthcare is a nursing home in Knightdale, NC that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Wellington Rehabilitation and Healthcare
- Medicare Provider Number 345436
Location of Wellington Rehabilitation and Healthcare
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