Reviews of White Oak Manor - Kings Mountain
Overview of Ratings
June 20, 2017
I am a friend or relative of a current/past resident
My mother has lived her for two years. After all the nursing homes she has been at in the Gastonia I like this one the best. She has made lots of friends. They have a lot of activities that the residents can be involved in. I am a flight attendant and I don't worry about my Mom while I am gone. I have had some problems with the laundry. They have lost a lot of her clothes and refuse to reimburse me for them. I cannot bring anything too nice for my mother to wear because it will be gone. I can't tell you how many pair of black pants I have bought her that go missing. There is a kitty that lives there name Tiger and he brings life into the place. He makes it warms and inviting. My mom loves him so much. I would recommend this place. They are good to my Mother. I would also like to mention that the staff communicates with me. When something is going on with my Mom they always call me or talk to me while I am there. I have had problems with staff not communicating with me at other places. They also have more employees than other nursing homes. Most nursing home are several understaffed. White Oak seems to have more employees which helps with me feeling like she is taken care of while I am gone. I do know that these employees are severely underpaid and they have to do so much in the care of these people. It is an extremely hard job and they all need a raise. Their job is very important and underappreciated.
April 21, 2015
I visited this facility
White Oak seemed very nice. They have good size beds, and the rooms are updated. They seemed bigger. They only had one driver to take people to appointments.
April 26, 2014
I am a friend or relative of a resident
White Oak Manor deals with people with dementia. It seems OK, and it's pretty clean. My grandmother is with another person in two beds. There are two or three meals a day, there's the bath, and snacks if she needs snacks. They have someone to watch them during the day. They had activities going on. They invite her to the activities, and they encourage other girls to go to the activities and mingle to get out of the rooms.
August 10, 2013
I am a friend or relative of a resident
In advance, I would have wanted to know that if I didn't come at least twice a day to visit my loved one who is in a nursing home, that she would receive minimal care, be forced to sit up beyond 9:30 pm at night, despite having edema and heart issues after being up all day in a wheel chair. I also would like to have known that despite a resident having dementia, and refuses to take a bath, that the resident would not receive a bath unless someone steps in inquires as to why. I would also like to have know in advance that if I didn't come twice a day, every day, urine would be allowed to pool in the floor until it dried by nature. Now that I know these things, I am diligent and show up twice a day except when weather doesn't allow or another relative can pinch hit for me at least once a day. I interact on my loved one's behalf with the nursing home administrator , the social workers, her physician and those who have the most contact with her; the CNA's. Diligence is a required effort if your loved one is to be cared for even in the minimalist percentile of care from a for profit nursing home. The lack of professionalism in care, I believe comes from not maintaining enough competent staff, and in not maintaining checks and balances on the employees, by not providing continuous training of employees , and failing to take action when things go wrong until the family or lack of care demands that attention be given to the problem.
Features of White Oak Manor - Kings Mountain
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 345151
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 154
About White Oak Manor - Kings Mountain
White Oak Manor - Kings Mountain is a nursing home in Kings Mountain, NC that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of White Oak Manor - Kings Mountain