Reviews of Mcauley Residence | Nursing Home
Judy108306 November 25, 2016
I am a friend or relative of a current/past resident
My mother had rehab at McAuley Residence. They took very good care of her, and there was no problem. They were very attentive to her and checked in on her in her room which she shared with another woman. They door was kept open of course, and there was somebody who was poking their head in there every 15 minutes. The only thing I wished they would have had were bed alarms, but they're not allowed to have those in rehab. They also have a senior care, like a nursing home upstairs, and there they can use the alarm, but in rehab it's considered constraining a patient. However, they would make sure she came out in the dining room for all her meals, and she had physical therapy twice a day. They took excellent care of her.
Mary Allen September 28, 2016
I am/was a resident of this facility
I was recently at McAuley for rehab after surgery. I have to say, the attention Ireceived in rehab was great. Thank you to those who were on my team. The person that was in the room with me kept the light on and the tv on all night. The food, well, I think I may have eaten 2 out of the 4 days i was there. You have to order your food for the week on a sheet of paper. I filled out my sheet, order cream with my coffee, never got cream. Got dry cereal, no milk was provided. The cream of broccoli soup was i dont even no. It did look or smell like broccoli. The grossest thing I have ever put in front of me. I would say you really need some kitchen staff that knows first of all how to cook, and second of all, read and follow directions. I never had my bedding changed, the bathroom smelled of pee. I finally asked someone to clean the bathroom. They are very understaffed, the staff is burning out from not having enough help. The only time I saw administration was when I arrived, and when I demanded to leave early. I hadnt slept in 3 nights. Rethink your stay. I want to shout out to Nurses, Cari, Stephanie,Jenn. And aides. Martin, Janine. You were the only think holding me together. I was afraid to ask for help because you were very understaffed. I could go on, but I think Ive voiced my opinion long enough. By the grace of God and people who have a voice to speak up. Maybe changes will be made if we speak loud enough.
There are angels November 09, 2015
I am a friend or relative of resident
The quality of care and caring by staff is commendable. We are grateful for their help with grandpa.
Shelly7 December 30, 2014
I am a friend or relative of a resident
My mother-in-law was in Mcauley a couple of years ago for rehab. She went through physical and occupational therapy. They took good care of her. The room she was in was normal in size -- which is like a typical room that you would see in a nursing facility. The security was good, and they have activities like bingo, cards, and movies.
Henry16 December 09, 2014
I am a friend or relative of a resident
My wife went to Mcauley Residence; it was right behind the hospital. She was there for her hip and knee rehab. The unit itself was good, but they had a turn over. It is supposed to specialize mostly hip and knee, but they don't have enough hip and knee rehab people. She had a different person every day, and she doesn't know what to do. She had two hours in the morning and an hour in the afternoon, and they were never the same people. There was no consistency in their rehab. The room and the food were good. Everything was good, except for the rehab. So, when she had to go in again, she didn't want to go there. They asked us why, we told them, and they said they were having a big turn over there and that they were trying to fix it. My wife was in a shared room. Though they were two people in there, it was big, and they had their own closet, dresser, bed, wheelchair, and chair. The shower was someplace else. The food was good. They had a menu, and the food was adequate. For the rehab people -- besides the two types of rehab -- they don't do much there, but I would recommend them to others. If they would have the right people in it, they'd do a pretty good job. The had her in her pretty fair shape, and I couldn't complain on that part of it.
About Mcauley Residence
Mcauley Residence is a nursing home in Kenmore, NY that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Mcauley Residence
- Medicare Provider Number: 335433
Location of Mcauley Residence
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