I've been taking care of a friend of mine at Cayuga Ridge. She has to wait over a 1/2 hour or more to go to the bathroom. Most of the time I have to let someone know that she's been waiting. Another time when I arrived her pants were soaked in urine. I immediately let someone know. The reply I received, "she doesn't want her pants changed." Really?? Cayuga Ridge employees would have a resident STAY in urine soaked clothes for hours?? I had them change her, while employees were in the bathroom I thought I should check the seat on her wheelchair to dab up any remaining urine. Oh my, after putting a glove on & grabbed 3 paper towels to pat the foam seat, the seat was drenched. The employees were going to put her back on it after changing her.? Therefore, I took the seat off & gave it to one of the employees explaining how wet the seat while showing them the drenched 3 paper towels together. I was told by this employee the seat would be taken for cleaning. Three weeks later & no seat cushion was EVER replaced. The move from first floor to the residential floor was horrific. Long story short, first floor neglected to tell the second floor that she would be moving. At 4 o'clock we went to her first floor room to check to see if the move happened. All of her things were gone except the assistive toilet support & a few misc items. So, we go to her permanent room. ALL of her belongings were on a large dolly in bags sitting in the middle of her room. I now had to set up her room, put things away & with my own walker go to her first floor room to retrieve the toilet support..... When I inquired what happened I was told the 2nd floor didn't know she was coming. The social worker, who no longer works there told me he inquired after I left him a message for him & he told me what I already found out, they messed up. Since I knew this information, I would not allow my friend to sit in her wheelchair overnight in a room without a bed made & Her items sitting on a large dolly in the middle of her room. These are just the highlights. I would NEVER recommend Cayuga Ridge to anyone. Now the two social workers no longer work there & the executive director left. This is the second executive director that has left since my dear friend was placed there. What does that say about Cayuga Ridge Nursing Home? It's not a home. Some care workers are nice & others have an attitude larger than the state of Texas! They just have a job..... Not caring for people, JUST a job, nor has ANY message I left for her has ever been received by my friend.