Providence Marianwood
3725 PROVIDENCE POINT DRIVE SOUTHEAST, Issaquah, WA 98029
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Reviews of Providence Marianwood in Issaquah, Washington
2.42
(14 reviews)
Facility
2.5
Staff
2.4
Food
2.7
Activities
2.0
Value
2.0
Jay
2
|
March 1, 2024
I do not doubt that there are people working here that are working their hardest to help people who are patients (so the 2 star is for them) - but it all trickles down to the entry level employees who don’t care/are overburden/are undertrained? My brother came here for pneumonia/sepsis/surgery recovery after days in ICU. Within the first 16 hours he had called me twice as they had none of the meds he was supposed to be on, including insulin. In panic mode HE called 911 and went back to the ER to get his meds. We got him back to the facility. One week later he had fallen 8 times, his pain control was negligent and he was a physical mess. We picked him up for a drs appointment the facility told us he had that really didn’t exist. The good news is, the Dr squeezed him in and within 5 min personally wheeled him to the ER where he was admitted directly to the ICU with C diff, pneumonia etc. My brothers comments included call buttons not responded to for over an hour. He frequently soiled himself or fell getting to the bathroom. Food/insulin not balanced. He’d complained of diarrhea for days and it wasn’t treated. He was in a room with a patient with RSV and we were not told. It’s hard - I am sure reasonably healthy people that are there for recovery post fall etc do just fine. But this was no place to send someone with complex medical needs who wasnt able to be an advocate for himself due to his illnesses. As family members, we wished we’d been able to put all the pieces of what was going on in place sooner. We could have saved him the stress of another two weeks in the hospital.
spepple
1
|
February 9, 2024
This place is horrific. A beloved xelderly family member spent a couple of weeks at this dump after a long hospital stay. We literally had to move as the lack of care she was receiving was becoming a matter of life and death. She received virtually no PT, which was the main reason she was placed there. Her strength and mobility declined dramatically while there. On top of that, she was allowed to develop a Level 2 bed sore, and a serious UTI that was ignored. The place is filthy -- the majority of staff are unfriendly and rarely say YES to any requests for assistance. Bad news -- do not use this place under any circumstance.
Vimal
5
|
June 26, 2023
Very Caring staff. I can tell that the processes and audits are pretty tight and well run so it's not people dependent. Would have given 6 stars if I could.
previous patient123
1
|
May 5, 2020
RN’s grossly understaffed. Call button wait times 30 minutes plus. IV’s administered without gloves. Ports cleaned without gloves. Medications not delivered as scheduled. Food quality and taste was terrible.
MKW59
5
|
March 23, 2020
very clean and low turn over of staff - my Mom loved her physical therapist.
Meln
1
|
June 22, 2019
The facility is nice and clean enough. My mom was there for 5 nights of respite care. When she arrived, they seemed unprepared for her. They were not accommodating when asked to make my mom comfortable after repeated requests. Medications were not given in a timely manner leaving my mother uncomfortable and in pain. The staff was defensive rather than trying to understand my mother's needs. I brought her back home after only one night.
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Services and Amenities of Providence Marianwood in Issaquah, Washington
General
- Resident Capacity: 120
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
4.0
About Providence Marianwood in Issaquah, Washington
Providence Marianwood is a Senior Living provider in Issaquah, Washington that offers residents Nursing Homes services. Contact Providence Marianwood for more details on services and rates.
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