Reviews of Villages on MacArthur | Nursing Home
Pick September 23, 2016
I am a friend or relative of a current/past resident
The absolute worst place on earth to put a loved one! Don't let them fool you! It looks nice but the neglect of the residents is terrible. You can never get help when needed. On weekends it's as though the staff are all on vacation. The residents are pretty much there to fend for themselves. Residents are left in urine soaked clothes all day. Most of the aides are very uncaring and some are very rough in treatment of the residents. When you tell administration about a problem that complaint goes nowhere. When you report the incidents to DADS the complaints come back "unsubstantiated". I don't know who Corporate is paying off but someone is lying. When there is an incident reported to staff it's blown off and nothing ever handled. My loved one was given someone else's meds for two days for a medical condition she did not have, but that was "unsubstantiated" also. Our loved one was checked on twice daily and things still happened that put her life in danger. I could go on and on about neglect and mishandling of residents but it does no good. My loved one is now very ill because of her neglect and will not recover. If you have a loved one and you value their life this is no place for them.
natasha.d August 07, 2016
I am a friend or relative of resident
Worst Place Ever! They don't take care of the patients, you can page them but they make you wait. Doctor does no to show up at all to visit patient! Nurses shift change take about an hour longer than any other place. They are not so caring people.... I have no idea where half of these people got their degrees from?
AmandaC81 January 26, 2016
I am a friend or relative of resident
Please don't take anyone to this facility. It is dangerous for your loved one as they are neglectful of their patients. Under their care she had a severe stroke and was left to die with no assistance; I had to physically go up there and find her with stroke level high blood pressure and the aftermath of a stroke (completely useless left side) before I could get them to transport her to a hospital and even then they did not call 911. She had items stolen from her locked closet as well as her private room. The staff were constantly found on their phones and not paying attention to the residents and that was if we could find someone at all. If you have had similar problems with this facility please make sure you report them to the dept of aging and disability.
Gwen12 April 19, 2015
I am a current client of this provider
Villages on MacArthur is nice and brand new facility. The food is hot and good. If you have a problem, they try to accommodate with different menus. One of the things that I found that was really remarkable was we have a lady whose family brought her from France, and being French she had wine with every meal. She gets a glass with every meal. The staff is helpful and accommodating.
All of the doors have alarms on them. Nobody can just walk in without setting off an alarm except from the front door; there they buzz you in. It’s all one floor. There’s a courtyard in the very center, and in fact I have found out that there are two courtyards, and you can go out there and sit. I noticed that there is a barbecue stand, so they are doing barbecues here. They have an activity every day; one that we had recently was the residents made fruit salad. The problem is they should get more CNAs.
About Villages on MacArthur
Villages on MacArthur is a nursing home in Irving, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Villages on MacArthur
Room and housing options
- Studio apartments
- We charge an entry fee
- Fee structure extra: $1500 Entry Fee
- Minimum rate: $3,500/month
- Pets: No pets allowed
- We offer respite care (short term stays)
- Minimum age: Minimum age: 55
Location of Villages on MacArthur
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