Eagle Creek Healthcare Center - CLOSED
4102 Shore Drive, Indianapolis, IN 46254
2
(13 reviews)
Photos of Eagle Creek Healthcare Center - CLOSED
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Reviews of Eagle Creek Healthcare Center - CLOSED in Indianapolis, Indiana
2
(13 reviews)
Facility
1.0
Staff
1.0
Activities
1.0
Value
1.0
haley kent
1
|
April 13, 2021
my grandpa was a resident here. he jus recently passed that’s why i’m writing this. I DO NOT RECOMMEND. when i picked him up he did not have the proper care he needed. his nails weren’t clipped he didn’t have a shower. they didn’t give him any excersise that he needed/wanted. when we dropped him back off they were rude. they were smoking while handling him. at one point one of the nurses took his phone and they lost it so no one could get ahold of him. please if you love your loved ones do not send them here. they need different employees or they need to shut it down. those people that reside there need the proper care that they don’t know how to give.
Shannon Bates
1
|
March 12, 2019
Eagle Creek "rehabilitation/ nursing home" has been one of the ABSOLUTE WORST experiences of my life and have have been through a lot of horrific things I in my 38 years on this planet. With the exception of a handful or less of staff members that have been truly amazing . But in general eagle Creek "nursing home and rehabilitation" this place is a joke and if you truly love and care about your loved one you will NOT send them here!!!!! Because chances are your loved one will degress and not progress in this so called facility. In my personal Opinion and experience here has been tramitizing and life changing in a not good way. I DO REPEAT IF YOU LOVE AND CARE ABOUT YOUR LOVED ONE YOU FIND ANOTHER PLACE TO PLACE THEM BESIDES HERE AT EAGLE CREEK!! And with that being said I would like to acknowledge the staff who has the compassion and heart for their job here and because of the all around general lacking and poorness of all their jobs here the few great people I have met here who care about their job and residents they don't get the praise they deserve so to Tiffany the amazing D.O.N. WHO IS FABULOUS, SAMARION P. THE CNA WHO ROCKS IN HER JOB AND HAS THE DEEPEST COMPASSION I HAVE SEEN OR FELT FOR ANY OF THEY OTHERS IS AMAZING, ALISHA THE NURSING UNIT MANAGER IS PROMPT AND CARING OF HER RESIDENTS I COULDN'T BE ANY HAPPIER WITH HER AMD HER CARING, AS WELL AS BRIDGET ANOTHER NURSE I HAVE FREQUENTLY IS GREAT AND AMAZING HERSELF. AND THE THERAPY DEPARTMENT ALL OF THEM ARE GREAT! Beyond that in my personal feelings the rest need to have their self's and this place shutdown!!
wiz46
1
|
September 28, 2017
This place is dirty it is staffed by some nurses food don't understand English very well .
independ
2
|
August 23, 2017
I have a brother at the Eagle Creek facility and after the first week we have encountered issues. First the cushion for his wheel chair came up missing. After complaining to several staff an the administration the cushion was replaced. Next, several clothing items came up missing. Although a complaint was filed and the situation investigated the issue has yet to be resolved. I feel if their investigation garnered no results the should have replaced the missing items. Finally, my brother's cell phone came up missing. A complaint has been filed, but based on my past experience with this facility I am skeptical that anything will happen that will result in my brother's phone being found or replaced. Their policies and procedures on patient theft needs to be reviewed and revised to deal with circumstances such as this more effectively. I was Deputy State Health Commissioner for the State of Indiana and as such was very familiar with the COMPREHENSIVE CARE FACILITY (NURSING HOMES) LICENSING AND CERTIFICATION PROGRAM. Therefore, I am probably somewhat more informed and attentive to issues such as this. Regardless to my past history. As a family member I don't think the facilities operational protocol is as efficient as it should/could be.
Provider Response
carolea
5
|
June 7, 2017
I had a.very good experience at this facility. The staff was very friendly, caring and so helpful with my recovery. I thank them so much.
Provider Response
wondering thoughts
1
|
April 21, 2017
This place is horrible ..my relative was here and they gave him mercer infection...even this picture is a front because I went in this room to get another eldery patient a cup of ice ( because he waited on assistant for 2 whole hours) and when I entered this room there was dishes stacked on top of each other and nets and flies all around it...they should really do a surprise inspection on these people at least 3 times a week ....that's just how bad this place is. It brings tears to my eyes that no one knows how horrible and unclean and how cruel these employees are.
Provider Response
Thank you for sharing your experiences with us. Please know we take your concerns very seriously. I've passed along your review to our facility administration for follow up and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. For your privacy and in order to address your concern in a timely manner, please send your contact information to experience@kindred.com Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy S, Manager, Kindred Healthcare
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Services and Amenities of Eagle Creek Healthcare Center - CLOSED in Indianapolis, Indiana
General
- Resident Capacity: 120
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
2.0
About Eagle Creek Healthcare Center - CLOSED in Indianapolis, Indiana
The Eagle Creek Healthcare Center is closed, as of July 20th, 2022. We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.
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