Extended Care Hospital of Westminster
206 Hospital Circle,
Westminster, California 92683
5.0
(2 reviews)
Pricing not available
18811 Florida Street, Huntington Beach, CA 92648
3.2
(24 reviews)
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Extended Care Hospital of Westminster
206 Hospital Circle,
Westminster, California 92683
5.0
(2 reviews)
Pricing not available
Capistrano Senior Living
31741 Rancho Viejo Rd.,
San Juan Capistrano, California 92675
4.6
(29 reviews)
$3,700
3.2
(24 reviews)
Facility
2.0
Staff
2.2
Food
2.0
Activities
1.0
Value
2.3
Nada
5
|
November 7, 2023
My mother has been in the Sea Cliff Healthcare since January. They help her with everything. They have CNAs and nurses. They provide medicines. Doctors would come periodically to see if there are any concerns that we have. If we want to have specialists see my mother, we can always ask. They would bring her to the doctors who are affiliated with the nursing home. They also treat wounds and swelling. They do pain management, they do medication, and they provide diapers. They change my mother, and they bathe her, too. If a member of the family cannot be there for my mother during lunch or dinner to feed her, then they will do it with love and care. We have a good relationship with the nurses and with the staff who are working. I'm confident that they will take care of her. They clean every day. They change my mother's sheets every day. They bathe her twice a week. They do everything. They always clean, they sterilize things, and they do their best just to make things better and safe for the patients. However, I don't like the food and my mother doesn't like the food either. If we don't like it, they can say, 'What do you want us to bring her? Do you want a sandwich? Do you want soup?' And they change it right away. They provide milk, juices, and desserts. I mostly bring my mother food from home, but the patients there eat their food, so it depends. And it's really clean, nice, and very well presented. The staff are very sweet and very knowledgeable. They're hardworking. Whenever you need them, and when you ask them for their help, they come right away. If I need anything or if I have any concerns, they call the doctor. They also have their social services there that I always go to if I have any questions that I need to ask. It's an old building. It needs a lot of remodeling, but they're trying their best to keep it as clean as it should be. If anything breaks in the room, immediately they come and fix it. It's not 100% great, but they try to keep it. It's old. Even the rooms, everything is old, but at least they're clean. They're okay. I don't pay anything because it's covered by insurance.
pam0566
1
|
July 23, 2021
We were forced by the hospital to come here. The hospital told me this was “the only bed”. However, I had a bed, and they never called the place back. Then I went to another place, they knew who I was they told the hospital they had a bed for him??? Seacliff was filthy. Dirty floors all over, no gym available. Tiny rooms that look NOTHING like the pictures… and he is supposed to do therapy on there? Dirt all over floor and peeling g paint. Someone left dirty dishes outside his door, a patient, they are still sitting. And they wheeled a screaming patient out to hallway and left them… They never offered to change or shower him. He’s still in same clothes. I told them he needs help to keep swelling down, nothing was done. He pressed the button and took over 30 min for someone to assist him with the toilet. The toilet seat was way too short, definitely not ADA compliment. The parking lot is unsafe … again not Ada compliant. I hurt my back and needed to use a walker and it was. Once we arranged and told them we were leaving, they cared. I will say, the CNA’s were very nice. Overworked but friendly. Martha and Judy were great.
DPG
1
|
February 26, 2021
DO NOT SEND ANYONE you know and love to his facility. My dad says the facility is the worst place he has ever been . He would be allowed to stay all day in a wet bed as he struggled with mobility to access the restroom.He often calls me at all hours of the day to ask me to call and have a nurse go to his room because they dont bother going. It is clear that they are under staffed and overwhelmed as well as lack organization. He arrived at Seacliff in November 2020 able to walk since being there he is unable to walk not provided physical thierpy since December. The case worker RUBY is beyond unprofessional does not return or calls answer questions. I have been trying to transfer my dad for months now but they dont bother scheduling video chat. Ive taken my father a walker and he has not seen it in months. This place is a NIGHTMARE DO GO. I wont be making payments to them until he is transferred cant stand this place.
I. White
2
|
February 18, 2021
Honestly, one of the worst experiences of our lives. My father discharged from the hospital to Seacliff and within a short period of time, we brought him home due to poor care. Due to Covid, we could not enter the facility so face time was critical to keep him connected to his family. We brought in our own IPAD but it was only the evening front office staff that would help us as my dad was unable to navigate the technology without assistance. Jessica were quick to help out when she could and also navigated bringing my dad to the front window for some contact time. KC was also a gem at the front office but was promoted within a week of my dads short stay. You can call there all day, leave messages for staff and never get a callback. They make promises and never follow through (ie. Covid testing). We received one conference call with the care team, however, the PT and OT were not present and it was reported they would call us but never did. I had to call them and leave messages but even then never got a callback. My dad would have died there had we not discharged him as he quickly became depressed. The charge nurse was a joke and her assistant was even worse. The social worker is still trying to find his missing clothing to include 3 pants, 1 blanket made by his daughter, 3 shirts, Nike slippers, and his shaver charger. I was told days ago and that she would research and get back to me but of course never did. I actually thought I did my research but clearly not enough as I should have visited and talked to people at the front even if through glass. DO NOT SEND ANYONE you know and love to his facility. My dad says the facility is the worst place he has ever been and he is not a complainer. In fact, he would be allowed to stay all day in a wet bed as he struggled with mobility to access the restroom. It is clear that they are under staffed and overwhelmed as well as lack organization.
susyq3
1
|
January 9, 2020
I was admitted at my local hospital in July with a leg infection and had to stay for 10 days. I was then admitted to this horrible nursing skilled facility, Sea Cliff Healthcare Center. I was admitted at midnight to a shared room and I was kind of forgotten about. I wasn’t fed breakfast and when I asked about eating they told me I had already eaten. Excuse me? I would have known if I had eaten or not. They then proceeded to tell me the kitchen was already closed for breakfast but they could make me a peanut butter and jelly sandwich or a salad. I’m sorry, but what? Are you kidding me. I continued getting ignored. I asked for water and I got something that tasted like toilet water. When I complained about that, even a staff member said “ yeah, the water is not too good here”. I was supposed to be getting wound care there but I asked to have an ambulance take me back to Kaiser where I was then assigned home care which the nurse that came to my house was wonderful. DO NOT and I repeat DO NOT send any of your loved ones to this facility. As I was being rolled out on a stretcher from the ambulance, it was in the afternoon and I was able to see the corridors in the daytime and let me tell you how many elderly people were just sitting in wheelchairs being unattended. Just sitting there. It was so sad and demeaning! This place should be shut down in my opinion!!
it's a shame
1
|
May 8, 2017
This place is by far the worse facility i have ever been to. The CNA,s are lazy and slow, they dont clean you up very well. They will wipe you but dont change all the sheets and get an attitude is say something, now you are label a mean person. They talk about there love than assisting people in need. They tease some patients who have mental issues and laugh at them. The food is terrible here, trust me i can send pictures of the crap they serve here. I can go on and on but the more I think about it the madder I get. If you really value your loved ones do not send them here. I am working with my insurance to get me transferred now. No one should have to live like this.
VeryAngry!!!
1
|
January 13, 2017
I have been to this facility a number of times and I can say without a doubt in my mind that this facility is a horrible place. I have met perhaps only 2 friendly staff members who, rather coincidentally, left the facility. Other members of staff have proven time and time again to be uncooperative with patient needs and doing the absolute bare minimum. A facility that refuses to adhere to family & visitor concerns should raise major alarms however I have come to realize that not enough people who have the power to do anything care enough to even look into the many startling claims that are being made by the people who reside and come to visit loved ones at Seacliff. It is as if these nurses don't actually care about their patients, going out of their way to defend their inaction by making accusations against the visitors and the patients themselves! What makes me sick is their lack of empathy. I understand some patients are troubled and cause repeated fuss, however to refuse to even answer their calls borderlines abuse! I have seen urine left sitting in the middle of hall ways, an acrid smell of feces right as I step through the door, blatant disrespect towards another patient's wife who has witnessed this debauchery, and a horrifying number of times the nurses have shown either neglect or incompetence. A recent outbreak of the Norovirus has seen nearly the entire facility infected. They still have not maintained a hold on the situation. Visitors have gotten sick, healthy patients are quarantined with the infected, and the nurses are negligent in wearing gloves and other protective garments when switching between rooms and between safe and infected zones. This virus is atrocious and can easily kill a baby or an elderly person just by the dehydration alone. Please, if you are considering placing your loved one in a facility, do NOT send them here. If you have no other choice please be aware of these problems; see them for yourselves, and do your research.
Pam624878
4
|
August 22, 2016
We moved my mom to Sea Cliff just a month ago. She has only been there for four weeks. It's a little place. One side is a nursing home, and the other side is assisted living. I don't see the same activity level. It's an older, two-story structure. It reminds me of an old-fashioned hospital. Some of the rooms have two people in them; there are bookshelves between the two people. Also, some people have their own rooms.
Health
1.0
Overall
2.0
Quality
5.0
Staff
1.0
Sea Cliff Healthcare Center Nursing Home is a Senior Living provider in Huntington Beach, California that offers residents Nursing Homes services. Contact Sea Cliff Healthcare Center Nursing Home for more details on services and rates.
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