Hornell Gardens
434 MONROE AVENUE, Hornell, NY 14843
2.45
(11 reviews)
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Reviews of Hornell Gardens in Hornell, New York
2.45
(11 reviews)
Facility
2.5
Staff
1.0
Food
1.0
Activities
2.5
Value
1.0
mehmet
1
|
November 8, 2023
They lost all of my mothers clothes, the food is horrible, worse than jail food, they let residents assault my mother, the aides left my mother in her bedpan for hours and hours and were verbally and physically abusive. The facility is filthy. They don’t follow any Covid safety protocols. It’s like a prison in there.
Susie K
5
|
June 14, 2021
Jen, Amanda and all the staff are extremely helpful and accomodating. We were allowed to visit our sister, with precautions due to Covid, recently and they made every effort to make this happen for us. Thank you ladies!
winterrose
1
|
October 20, 2017
Head lice in the facility, disgusting. How did this happen??? Perhaps the Aides are not doing a very good job of showering and cleaning the patients. The hairdresser spends too much time talking, she should have noticed this. The Aides are not compassionate and caring at all. Too interested in their loves lives and phones!!! The second floor Day Room is dirty and disgusting. Weekends are a joke, rarely do they have enough help on the second floor!! What does that do to the quality of care for the patients!!! This facility makes me just sick. You should all be ashamed.
Hornell Gardens
1
|
October 18, 2017
As I visiting today, I noticed that the patient whom I was visiting had a dirty bed. there was blood, chocolate and something else that I could not determine on the fitted sheet. I am then told that they only change the beds on shower days!!! How can this be?? I changed the bed myself. I still say that the Aides on the Second Floor need to be better at their jobs. There is so much texting and phone usage. Why are they even allowed these devices when they are working. Another day of disappointment at this facility.
feeling lucky
4
|
April 30, 2016
I had visited the hornell gardens several times to see a few friends. I would like to say each time I am suprised on how nice the staff are and how they care for my friend (s).The theropy There is fantastic It might have its Not so good looks on the out side but the people on the inside are great.I would recomend this nurseing home To anyone.
Irked201
1
|
January 10, 2016
No stars. Each year since a former resident (family member) passed away, the insurance company forwards our family a bill for an annual flu shot and other things like eye exams. Ashes shouldn't need a flu shot. The bill usually comes around the holidays, a fun reminder of the loss and refreshes the doubt of quality of care of residents. Quite a significant and consistent oversight.
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Services and Amenities of Hornell Gardens in Hornell, New York
General
- Resident Capacity: 114
Medicare
Health
4.0
Overall
3.0
Quality
3.0
Staff
1.0
About Hornell Gardens in Hornell, New York
Hornell Gardens is a Senior Living provider in Hornell, New York that offers residents Assisted Living and Nursing Homes services. Contact Hornell Gardens for more details on services and rates.
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