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Reviews of Ellen Memorial Health Care Center
Sharon113781150 December 17, 2015
I am a friend or relative of a resident
At this time, my mom's in Ellen Memorial Health Care Center. She's only been there 2 ½ weeks and her personal care is wonderful, the food is great, and she seems very content. I'm concerned about different issues that I'm not happy with; some other services not pertaining personally to her, but just stupid things that have to be ironed out. But as far as personal care, she seems happy with her aid, and I think it's going to work out. She's been there for a short time, and I think we have to get to know each other and they have to get use to the idea that her family is going to be there frequently. So far, everybody I spoke to has been very helpful. There's only one staff member that my mom says is kind of grumpy and nasty, but everybody else seems very helpful and very attentive, and they seem to be attentive when I come to them with any problem or something. It's very nice and very clean.
I'm there two or three times a week at lunch time, and the food is very good. But my mom doesn’t have a lot of taste, so sometimes she's not enjoying it and doesn't really eat that much of it, but the food is good. The problem I have is I've talked to dietary several times that she needs help putting milk and sugar in her tea and coffee, and sometimes they help her, but they don't usually set up enough sugar. She's not on restricted diet, and she's the kind that won't ask, so if there's no milk or sugar, she doesn't ask them if she needs help. I've talked to the staff, and they say that she just has to let them know. I've also talked to dietary that they need to send her extra sugar and put the milk in a container she can open because she can't open those little creamers. But that’s something we all have to work out at a point. They're willing to put extra sugar packets in her night stand, but she can't reach her night stand because it's on the other side of the bed from where they feed her, so she can't reach it if she wanted to, and she can't open it if she didn't want to. They're just small issues that she has to ask herself, so she has to ask for help.
She's comfortable, but she's not happy with being sat in a wheelchair for hours at a time because it hurts her back and legs, and she's just learning to get around pulling herself on the wheelchair. But she can't sit on the wheelchair for very long, and the chair they had in her room was very uncomfortable. They told me I could bring her chair up, so I did which made her much more comfortable.
synthiawilliams April 16, 2014
I am/was a resident of this facility
Everything about this place is just great. Everyone is friendly and the place is very clean. Would recommend to anyone!
kathygirl March 11, 2013
I am a friend or relative of resident
My relative was a resident there. The center is nice on the outside and the lobby nicely decorated. The patient rooms have much to be desired--old and outdated. It didn't smell clean in the hallways. Most staff were nice and a few really went out of their way to help my uncle. But, the center needs more staff to be able to give more attention to the elderly people living there. There is not enough stimulating activities for the people especially in the evening. The lunches were nice big meals but the supper menu was terrible!! All that was mostly served was peanut butter and jelly! That is shameful for the monthly cost of my uncle to stay there--they should be serving gourmet meals!! I recently heard that they now offer beautifully decorated hospice rooms but a friend of mine's aunt needed to be put in this room because she was dying and she was denied! Why offer and advertise hospice rooms then? I won't consider having any more of my relatives go there ever again. They need to step it up in terms of staffing, cleanliness and dinner meals.
peterbuil March 07, 2013
I visited this facility
I give Ellen Memorial one star the front of the place is very nice, but the rooms are dirty and outdated. I had an Aunt who stayed at the facility for less then a month. The employees are overworked the place is under staffed. Some of the RN's are very unfriendly and the food is terrible. For the amount of money they charge they should be ashamed of themselves.
FSX76 September 13, 2012
I am a friend or relative of a resident
Ellen Memorial is adequate, and the nicest areas of the facility are the common areas in the front of the building, where guests, tours and family members see. The rooms are very outdated, and the care that my grandfather received was often lacking. The level of care provided was essentially a luck of the draw - some days, you got a few really kind, caring staff members that would talk to the patients and actually treat them like human beings, while other days I was left wondering why these people ever entered the field of nursing. One specific RN was outright rude and completely inconsiderate to my family any time one of us visited. Some of the staff really does care, and are more than willing to help, but overall, this facility is in real need of an overhaul in both the physical amenities and the staffing, but with limited other choices in the area, it still does a lot of business.
About Ellen Memorial Health Care Center
Ellen Memorial Health Care Center is a nursing home in Honesdale, PA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Ellen Memorial Health Care Center
- Medicare Provider Number: 395357
Location of Ellen Memorial Health Care Center
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