Wingate at Ulster

ONE WINGATE WAY, Highland, NY, 12528
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Reviews of Wingate at Ulster

based on 6 Reviews

ES317 October 17, 2013

I am a friend or relative of resident

My mom was in rehab for one month at Windgate Ulster, it appeared clean and most aids and nurses were helpful. My mom decided to stay as a long term resident, but was horrified by the conditions of her $14,000 a month room. There were holes in the wall, ripped shade on the window, the curtain surrounding her bed was brittle and fell off the hooks, the door to the nightstand was falling off its hinges and there was bugs in the dresser drawers. We felt for this kind of money she should have a a nice room. The care on the long term floor was without a doubt clueless, arrogant and negligent, never checked her oxygen container because it was empty and just left her in her room. She was never taken to activities, barely had her wet diapers changed and didn't get a chance to ever eat in the main dining room. I would never recommend this institution for anything other than rehab. A word to the staff, if you ever get a paying customer again, be sure to give them the best room, make sure it is clean, and don't put the paying patient into a room with a screamer, you have no business sense and you deserve ZERO star rating

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About Wingate at Ulster

Wingate at Ulster is a nursing home in Highland, NY that provides patients with skilled nursing care as well as private or shared accommodations. Contact Wingate at Ulster for more details on housing, services, and rates.

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