Reviews of Senior Care of Hewitt
Carlotta S October 01, 2015
I am a friend or relative of resident
While we did encounter some very sweet and attentive people, we found the majority to be inept and lacking in the ability to multi-task. When we encountered some issues we found the senior staff to be defensive and uncooperative. After bringing several issues to our quality of life care person and the assistant director of nursing, we felt as if we had been black listed. We never saw the director of nursing and never received any apologies for anything we brought to their attention. This included my dad being double medicated. One of our complaints was communication issues with a CNA. We were told repeatedly she spoke perfect English and they could not accommodate us because it was her assigned hall. If we didn't want her in the room then it was our choice to leave dad waiting even longer for someone to respond to his needs. We found it interesting that this aide only worked with a Spanish speaking nurse and all of their conversations in the hall were in Spanish. The aide even had trouble reading the daily menu and never spoke a complete sentence in English. In this line of work, it is imperative to be able to understand the patient and care for their needs.
About Senior Care of Hewitt
Senior Care of Hewitt is a nursing home in Hewitt, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Location of Senior Care of Hewitt
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