Brookdale Hendersonville East
2601 Chimney Rock Road,
Hendersonville, North Carolina 28792
4.3
(42 reviews)
$3,155
600 Carolina Village Road, Hendersonville, NC 28792
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Brookdale Hendersonville East
2601 Chimney Rock Road,
Hendersonville, North Carolina 28792
4.3
(42 reviews)
$3,155
$3,250
$3,550
$2,350
$3,775
4.39
(23 reviews)
Facility
4.1
Staff
4.4
Food
4.2
Activities
4.0
Value
3.8
Kathy
5
|
February 28, 2024
My mother-in-law was at Carolina Village. If you're very mobile, there are all kinds of interest groups. They have a gym, a woodworking facility, a pool, and all kinds of physical therapy activities. It was a very lovely place. They had a chef, and the food was prepared. They had individual selections. The food was very good and plentiful. They have walking trails, trees, and a pond. It was very nice, pretty, and serene. The staff was very caring. They knew each client who lived there by name. They had someone come in to help clean the apartment every two weeks. She had to put a large sum down when she moved in, and then monthly. She could afford it, but not everyone can afford it.
Reviewer RC#0413b
5
|
April 25, 2023
The room that I was interested in at Carolina Village was very open and had lots of windows. I was very pleased with the openness and the airiness of the rooms. It didn't feel like you were closed in. The staff were all friendly and helpful. I was very pleased with the ones that I met. They have a nice exercise area, and you can go there two or three times a week, or whenever you want. They have someone there who would help you out if you needed help. If you wish to, they take you on bus trips to different areas. They have other activities going on all the time that you can sign up for if you wish to. I have a friend who lives there and she says her food is excellent.
Randy
4
|
June 19, 2022
Carolina Village was a good facility. The rooms were immaculate. Everything about it was good. It's just the price is a little more than I could afford. They have a walking trail that they can get out and walk on. They have a group room where they do group activities if it's bad weather or something. The staff members were nice people.
Tom
5
|
April 17, 2022
We were impressed with Carolina Village. The lady who showed us around was very knowledgeable and very accommodating. We saw some cottages, but unfortunately, none were available. They even had a doggie psychiatrist that would talk to our dog. That impressed me, the doggie psychiatrist. The staff was very informative, very straightforward, and knowledgeable. She had a good rapport with seniors. We were very impressed with the Carolina Village, and Hendersonville was a town that is on our acceptable list. My wife was born there. The place is mostly new, so it's pretty good. They had tray ceilings which increase the high ceilings of the main living rooms.
Not the one
3
|
September 29, 2021
This operation continues to decline. The monthly fees are tremendously high for the value. Communication from staff to residents and families is poor. Try to get someone to call you back. Worst, is the internal communications among the staff with different med center staff providing different care for a patient. No confidence that anyone is reading and recording in charts. While there are caring staff members, there are a good number of lightly trained staff with poor attitudes who are bothered by residents' request for care. The new apartments and cottages are poorly constructed. Windows leak outside air, door frames are not straight, doors do not close properly, you can slide packages under some of the doors which are out of alignment leaving large gaps under the doors. Maybe this is why there are so many ants. There is no heat or air conditioning in the bathrooms, it takes 5 -10 minutes to get hot water to the faucets. These units are also undersized from the original contract drawings future residents received when purchasing the units. Understanding COVID is a staffing issue, there is no reason for residents to be charged more for fewer services - for example meals and meal deliveries. Meal quality has also declined steadily in the last 3 years.
Kathryn
5
|
June 23, 2021
I went to Carolina Village. I saw the whole place, and I know a number of people who live there in various stages. My church is very well represented there. I've been there a couple of times visiting, but truthfully I don't like any of them. I prefer to live among a variety of people and a variety of ages. It just isn't for me yet. I haven't had that much experience with the staff. My experience has been more with the residents, but everybody was very friendly and helpful. They were not intrusive. They're there to serve, and they go about their business and if you need help; they are there on call. I ate there before the pandemic, and the food was wonderful. There's a large variety. There are a number of different levels of food plan, so you don't have to eat there all the time if you don't wish to. You can eat there all the time if you want. It was a very good food plan. It's a lovely facility. I just visited a friend there who just left a beautiful well-kept house. She's gonna be living in a three-room unit. It's lovely. They have plenty of room. They're very happy, and I think I would probably be happy there too (even though I live in a 6,500 square foot house). They have a pool, a gym, and a post office. They have more than one place to eat. They have a hospital there and a rehab center. I don't think you can beat that facility.
Janet
4
|
May 11, 2021
Carolina Village had a pool, a dining room, and a fitness center. I didn't see any activities, but they provide them. The rooms were bigger for the money, and I remember the financial arrangements being better than the other place we visited.
Delores
5
|
May 11, 2021
My mom is at Carolina Village. They start out as independent living -- they have houses and apartments -- then you go into the care center, which is assisted living, and then the medical. There are all levels. It is absolutely wonderful. In the seven years that she has been there, I had one complaint, it was addressed, and it never occurred again. The place is clean. Everybody who works there is very friendly and very kind. If you have any question, you can call the case manager, and within a day she will be back in touch with you. During COVID, if there was any problem at all, they called every family who was associated with the facility and let us know right up front. As far as the number of COVID cases they had, it was very minimal and mostly with workers, not with people in the facility. The workers were going in and out, and it is understandable that they are going to be exposed. The CNAs in my mother's floor have now been there for twenty years; they've been there a long time, so there is no fast turnover. I just don't have any complaints about the place. It is private pay, and they do not take Medicare or Medicaid. They vary the activities based on the area where you are living. Yesterday I spent thirty minutes talking to the activity director about all the changes that they are making right now and have been making for the past year to provide something for them, even though for a lot of the time they've been quarantined to their rooms because of COVID. But they've had virtual activities, and now they are being allowed to do a little bit more. They are playing bingo while spaced six feet apart. I cannot say enough good things about them.
Carolina Village is a Senior Living provider in Hendersonville, North Carolina that offers residents Independent Living, Continuing Care Communities, Assisted Living, and Nursing Homes services. Contact Carolina Village for more details on services and rates.
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